General Manager of Premium - The Kia Forum

Essential Responsibilities:

• ​​​Communicate client’s needs through timely and detailed written and verbal communications to ensure internal understanding / compliance and external guest’s expectation of services
• Ensure show quality standards are maintained at all times
• Build and maintain strong relationships with clients, guests, subcontractors and Levy team members
• Regularly obtain feedback from clients and guests to improve operations
• Develop and execute strategic research programs and plans in accordance with Core Signatures
• Thoroughly and accurately use applicable Levy systems (Purchasing Systems, Point-of-sale, WFM, eReserve and more)
• Achieve assigned budget goals
• Execute inventory control
• Execute required daily reporting in a timely manner
• Complete required department reports and compile information at month end closing
• Assure the complete billing for client services and receipt of payments in accordance with Levy standards
• Ensure team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook
• Use all performance management tools to provide guidance and feedback to team
• Promote a cooperative work climate, maximizing productivity and morale
• Conduct regular scheduled meetings to ensure lines of communication are open between management and team members
• Interview, hire, train and develop team members according to Levy guidelines
• Employ good safety and sanitation practices Follow and enforce responsible alcohol service policies
• Other duties, as assigned

Skills and Qualifications

• 5+ years of experience in a food and beverage managerial position
• Excellent overall computer skills with advanced knowledge of Excel
• High financial acumen, budget, labor, COGs, etc.
• Has excellent brand-specific culinary, wine and beverage knowledge
• Ability to assess client requirements and deliver ensuring client satisfaction
• Experience in a Collective Bargaining Unit environment
• Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detail
• Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business.