CAFE/RETAIL MANAGER (STARBUCKS) - Baptist Medical Hospital - Jacksonville, FL

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
Job Summary
Do you bring leadership experience from a high-volume Starbucks environment and thrive in fast-paced, customer-focused settings? We’re looking for an energetic, driven professional with a passion for exceptional service to join our team as a Retail Manager and play a key role in the success of our location.
This is an exciting opportunity for an entrepreneurial leader who is always looking for innovative ways to improve operations and elevate the customer experience. As a Retail Manager, you will oversee all aspects of our Starbucks retail operation, including leading daily activities, planning and executing special events, managing cash controls and payroll, and recruiting and developing a high-performing hourly team.
In this role, you’ll be instrumental in fostering a positive team culture, ensuring operational excellence, and delivering outstanding customer satisfaction through efficient and safe use of resources. If you’re a hands-on leader who enjoys building teams, driving results, and creating memorable guest experiences, we’d love to hear from you.
Key Responsibilities:
- Oversees daily administrative and operational tasks
- Handles all aspects of staff management
- Manages all financials including budget development, forecasting, and financial reporting
- Maintains knowledge of the market place and trends
- Manages cost controls and control expenditures for the account
- Oversees sanitation and safety of assigned unit(s)
- Purchases and manages inventory
- Rolls out new culinary programs in conjunction with Company marketing and culinary team
- Acts as the direct liaison with the client
Preferred Qualifications:
- Culinary degree preferred, or A.A. Degree plus related experience
- Three or more years supervisory experience in food service operations
- Supervisory experience in a healthcare, senior living, retirement or related environment desirable
- Knowledge of retail, food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
- Leadership, management and coaching skills
- Communication skills both written and verbal
- Financial, budgetary, accounting and computational skills
- Proficient computer skills including Microsoft Office programs, e-mail, the Internet and other necessary computer programs
- ServSafe® Certified
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1520188
Morrison Healthcare
WENDY GRAY
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