Resident District Manager - The Bolles School

Join FISD as a Resident District Manager at The Bolles School - Jacksonville, FL

Are you an ambitious leader with a passion for delivering flawless service? FISD is seeking a Resident District Manager (RDM) to coordinate a large multi-unit education dining account at The Bolles School in Jacksonville, FL. This is an outstanding opportunity to lead all aspects of a dynamic team, manage overall operations, and ensure our mission to feed kids is successfully implemented. If you are looking for a role where you can make a significant impact and drive outstanding results, this is the perfect opportunity for you!

Key Responsibilities: 

• Leads, manages, and inspires a diverse team at a large multi-campus account to provide top-notch service to the client, students, and community
• Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.) 
• May serve on district leadership team, and participate in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
• Ensures decisions are weighed for risk/reward and short/long-term implications while gathering input from the team and partners
• Fosters a culture of transparency, understanding, education, safety, and accountability at the account
• Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events 
• Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed
• Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary
• Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
• Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
• Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within the operation
• Owns the financial results for the account and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes 
• Ensures consistent and fair administration of all policies and procedures

Preferred Qualifications:

• Bachelor's degree and a minimum of three (3) years of contract food management experience in foodservice, hospitality management
• Is well-versed in all aspects of foodservice management with a proven track record of success
• Has proven track record of leading a business and a team, strong customer service, and strong business and financial acumen
• Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
• Champions the inclusion mindset, and is proactive, positive, professional, and resilient
• Excellent computer skills and proficiency with the Microsoft Office suite and POS software 
• This role will require travel among the campuses of The Bolles School
• Able to relocate to Jacksonville, FL if not local