Senior Human Resources Manager - Sporting Kansas City

Job Summary

Levy is seeking an experienced and highly collaborative Senior Human Resources Manager to lead the people strategy supporting our team at Sporting Kansas City. This role is an exciting opportunity for an HR leader who thrives in a fast-paced, high-energy environment and is passionate about building strong teams, developing talent, and creating an exceptional employee experience.

What You’ll Do

• Serve as a strategic HR partner to location leadership, providing guidance and support across all areas of Human Resources.

• Lead employee relations efforts, including coaching leaders, conducting investigations, resolving workplace concerns, and ensuring consistent application of company policies and practices.

• Partner with leadership to develop and execute staffing strategies that support event-day and year-round business needs.

• Support full-cycle recruitment, onboarding, retention, and workforce planning for salaried and hourly team members.

• Build strong relationships with team members and leaders while fostering an inclusive, engaging, and high-performing workplace culture.

• Coach and develop managers to strengthen leadership capabilities, employee engagement, accountability, and performance.

• Oversee performance management processes and provide guidance on corrective action and development planning.

• Identify opportunities to improve employee engagement, retention, recognition, and overall team member experience.

• Ensure compliance with federal, state, and local employment laws as well as Levy and Compass Group policies and procedures.

• Partner with regional and Home Office Human Resources and Talent Acquisition teams on organizational initiatives, recruiting strategies, training, and employee development.

• Support compensation, benefits, leave administration, payroll-related processes, and other HR programs as needed.

• Analyze HR trends and workforce data to identify opportunities and recommend solutions that support business objectives.

• Maintain accurate employee documentation and ensure HR processes and systems are effectively managed.

• Provide HR leadership during events, including evenings, weekends, and holidays as business needs require.

What We’re Looking For

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

• 5+ years of progressive Human Resources experience, preferably in hospitality, sports and entertainment, food and beverage, retail, or another high-volume environment.

• Strong employee relations experience with demonstrated ability to coach leaders and navigate complex workplace situations.

• Experience supporting high-volume hourly workforces and recruiting in a fast-paced environment.

• Proven ability to build trusted relationships and influence leaders at multiple levels of an organization.

• Strong knowledge of employment practices and applicable federal, state, and local employment laws.

• Excellent communication, organizational, problem-solving, and interpersonal skills.

• Ability to manage multiple priorities while maintaining a high level of confidentiality and professionalism.

• Collaborative, approachable leadership style with a willingness to be visible and hands-on with the team.

• Flexibility to work nontraditional hours based on the sports and entertainment event schedule.

Who We Are

Levy is a leader in creating unforgettable food and hospitality experiences at many of the world’s most iconic sports and entertainment venues, convention centers, cultural attractions, and special events. Our success is driven by our people and our commitment to delivering exceptional experiences for our guests, partners, and team members.

At Levy, we believe that great experiences start with great people. We value collaboration, creativity, passion, and an entrepreneurial spirit — and we are looking for leaders who are excited to make an impact.

Why Levy?

Joining Levy means becoming part of a team where you can make a difference, grow your career, and help shape the team member experience at an exciting sports and entertainment destination. You’ll have the opportunity to partner closely with operational leadership, develop talent, influence culture, and contribute to the continued success of our business.

Come join the Levy team and help us create an environment where our people can thrive.