Field Support Analyst
Salary: $48,000 - $55,000
Other Forms of Compensation: yearly bonus
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come grow with us. We are Canteen.
Job Summary
Canteen is seeking a reliable, detail-oriented, and numbers-driven Field Support Analyst to join our team. This role provides day-to-day support to our Route Teams and Customer Service Managers, ensuring accurate operational execution and strong financial accountability. The Field Support Analyst is responsible for maintaining planogram integrity, conducting data analysis and product swaps, supporting financial reporting, managing fresh food ordering, and verifying product movement across all assigned locations.
Key Responsibilities:
- Provide daily operational support to Route Teams and Customer Service Managers.
- Maintain and update planograms to reflect product changes, trends, and customer needs.
- Conduct data analysis related to product movement, inventory, and operational performance.
- Process and manage product swaps across machines and accounts.
- Support financial reporting through data tracking, reconciliation, and variance identification.
- Assist with internal communications related to operational updates, product changes, and reporting needs.
- Coordinate fresh food ordering and ensure timely accuracy with vendors and operations.
- Verify product movement and resolve discrepancies by partnering with operations, warehouse, and route leadership.
- Troubleshoot issues related to product availability, machine-level concerns, or data inconsistencies.
- Maintain detailed documentation to support audits and compliance requirements.
Qualifications:
- Associate degree in Business, Analytics, Accounting, Supply Chain, or related field preferred but not required.
- 1–3 years of experience in operations, analytics, merchandising support, vending, or a related field preferred.
- Strong proficiency in Microsoft Excel (pivot tables, VLOOKUP, formulas).
- Excellent communication skills with the ability to partner cross-functionally.
- Strong analytical and problem-solving skills with high attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Comfortable reviewing data, identifying trends, and providing actionable insights.
- Ability to work independently while supporting field operations.
Apply to Canteen today!
Canteen is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Associates at Canteen are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1481085
Canteen
Jacinda Moore
Job Segment:
Food Service, Chef, Culinary, Merchandising, Hospitality, Retail
