HR Generalist
Salary:
Other Forms of Compensation:
Pay Grade: 11
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.
Job Summary
Job Responsibilities:
• Prepare activity reports for management (financial reports, manhour reporting, union reports, turnover reports, etc.)
• Ensure compliance with required internal and external standards
• Maintain consistent communication practices and ensure employee/client correspondence is timely and accurate
• Review clerical and personnel records for completeness and accuracy; support disciplinary documentation for hourly associates
• Assist Talent Acquisition and managers with recruitment efforts to increase qualified applicant flow
• Conduct PE rounding and documentation
• Support HR functional areas including Recruiting, Training, Safety, and administrative tasks
• Participate in special projects as assigned
• Be present for daily huddles to support staff engagement and communication
• Stay current with onboarding updates, staff communication, access issues, supply orders, and required tracking
• File receipts, invoices, and work orders accurately and in a timely manner
• Follow up with staff, leadership, and Workday/Epic/IS support to resolve outstanding issues and tickets
• Organize and manage office operations including bookkeeping, payroll preparation, personnel file maintenance, information management, filing systems, supply requisitions, and other clerical duties
• Maintain tracking reports: regulatory file compliance, union-required reports, turnover/retention, grievances, I-9 verification, and HR-related documentation
• Support unemployment claim responses and collaborate with managers for hearings
• Maintain professional development through trainings, networking, and educational resources
• Efficiently use software including Excel, Word, Microsoft Office, CHOP/Crothall platforms
• Provide high-level administrative support for Directors, including scheduling, confidential documentation, report preparation, meeting coordination, travel planning, and communication management
• Research and develop resources that improve workflow, efficiency, and process consistency
• Maintain proper retention, protection, retrieval, and disposal of records (employee files, training documents, regulatory documentation)
• Partner with corporate and onsite management across HR areas including Recruiting, Training, Workday, and Administration
HR / Onboarding Responsibilities
• Conduct HR-related orientation/onboarding (policies, programs, practices, annual training)
• Ensure all new hires are fully cleared before orientation: Workday completion, Epic access, required trainings, badge access, department assignment
• Track and follow up on access tickets; document ticket numbers
• Keep the onboarding tracker updated
• Communicate promptly with new hires regarding requirements
• Provide guidance on policy interpretation (e.g., performance management, LOA)
• Review timecards daily to ensure accuracy
• Payroll must be completed on time (by 9:00 AM)
• On payroll Mondays, arrive early to prepare for review
• Follow up on missing punches or discrepancies and correct before payroll closes
• Verify overtime, differentials, and PTO entries before approval
• Check Green Security and Concentra for updates affecting payroll
• Complete required union reports
• Assist with office layout planning and budget considerations (supplies, equipment, operations)
Experience/Education:
Bachelor’s degree preferred
Three years Office administration experience preferred
Intermediate Microsoft Word, Excel and PowerPoint skills; advanced skills preferred.
Experience responding to common inquiries or complaints from customers, regulatory agencies or members of the business community.
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Crothall are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace.
Req ID: 1492486
Crothall Healthcare
ASHLEY VAVROCK
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