RETAIL FOOD & CATERING MANAGER
Salary: 70,000 - 80,000 / year based on experience
Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training
Pay Grade: 14
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
Job Summary
The Retail & Catering Manager – Healthcare Food Service leads retail dining operations and oversees catering services within a healthcare setting. This role drives sales performance, enhances the dining experience for patients, visitors, and staff, and ensures successful execution of events while maintaining strong financial, operational, and regulatory standards.
Responsibilities
- Lead daily retail operations (cafés, coffee stations, grab-and-go, micro markets), ensuring high-quality food, service efficiency, and strong customer experience
- Drive revenue through merchandising, promotions, menu innovation, and retail marketing strategies
- Monitor and analyze sales, labor, food cost, and operational performance to achieve financial goals
- Manage all catering functions from planning through execution, including meetings, physician events, and hospital functions
- Partner with hospital leadership to coordinate menus, service expectations, and event logistics
- Oversee inventory, purchasing, billing, and budget management for retail and catering services
- Recruit, train, and develop team members, fostering a culture of service excellence and accountability
- Ensure compliance with healthcare regulations (HACCP, ServSafe, Joint Commission), food safety, and sanitation standards
Qualifications
- Bachelor’s degree preferred in Food Service Management, Hospitality, Business, or related field
- 3–5 years of progressive food service management experience, preferably in healthcare or acute care
- Experience leading retail dining operations required; catering experience preferred
- Strong financial acumen, including budgeting and cost control
- Knowledge of retail merchandising, promotions, and sales growth strategies
- Proficiency with POS systems, catering platforms, and Microsoft Office
- ServSafe® certification required
- Valid driver’s license preferred
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1542999
Morrison Healthcare
AMY S MILLER
[[req_classification]]
Nearest Major Market: Chicago
Job Segment:
Merchandising, Catering, Food Service, Culinary, Retail, Hospitality
