Senior Director of Operations
Position Title: Senior Director of Operations
Reports To: President
Salary: $124,000 - $185,000
Other Forms of Compensation: Bonus
What makes Epicurean click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the Epicurean difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
This leader will play a vital role in strengthening client relationships, implementing new programs, supporting business expansion, and upholding the highest standards of safety and service.
Key Responsibilities
Client & Community Relationships (30%)
- Lead weekly district/client meetings to review financial reports and service quality.
- Establish strong, trust-based relationships with clients, administration, and community partners.
- Create structured feedback loops with clients and customers to continuously improve services.
New Business Development (15%)
- Assist senior leadership in pursuing and onboarding new business opportunities.
- Support proposal development and meet with prospective clients.
Operational Standards & Food Programs (15%)
- Oversee implementation of Epicurean food programs and front-of-house standards.
- Collaborate with unit leaders to design seasonal menus and marketing campaigns.
- Drive customer satisfaction through innovation and high-quality service delivery.
Financial Oversight (15%)
- Monitor district/unit financials to ensure budget compliance and profitability.
- Ensure accurate accounting procedures, pricing structures, and payroll processes.
- Maintain accountability for receivables, inventory, and financial reporting.
People & Talent Development (15%)
- Lead hiring, training, and mentoring of key personnel, including GMs and Executive Chefs.
- Champion succession planning, employee engagement, and performance development.
- Cultivate a strong team culture that supports professional growth and operational excellence.
Safety & Compliance (15%)
- Ensure adherence to federal/local health and safety regulations.
- Implement safety training programs and conduct regular site inspections.
- Drive a culture of safety, aiming for zero medical injuries and fully operational equipment.
Apply to Epicurean today!
Epicurean is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Epicurean maintains a drug-free workplace.
Associates at Epicurean are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto
Job Segment:
Payroll, Finance
