Premium Sales Coordinator | T-Mobile Arena

Job Summary

Summary: Sales Coordinator

T-Mobile Arena is seeking an organized and guest-focused Sales Coordinator to support sales, event coordination, and daily administrative operations. This role plays a key part in delivering exceptional service for private dining, group events, and restaurant functions.

Key Responsibilities

• Respond to incoming calls and inquiries with a professional, client-focused approach.
• Support event sales efforts by assisting with proposals, contracts, and Banquet Event Orders (BEOs).
• Assist with suites order and suite order management system.
• Coordinate event details with operations and culinary teams to ensure seamless execution.
• Maintain accurate records of client interactions, bookings, and sales activity.
• Assist in driving revenue through effective follow-up and upselling opportunities.

Administrative & Financial Support

• Perform clerical duties to support sales and operations teams.
• Process and reconcile daily sales reports.
• Maintain organized and confidential personnel and business files.

Operational Support

• Assist management with staffing coordination, including last-minute coverage needs.
• Maintain strong working relationships with team members and leadership.
• Ensure accurate communication of event details across departments.
• Support a clean, organized, and safe work environment.
• Attend trainings and meetings as required.
• Perform other duties as assigned.

Qualifications

• Experience in hospitality, catering, restaurant sales, or administrative support preferred.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office; POS or event systems experience a plus.
• High attention to detail, especially with financial data.
• Ability to stand and walk for extended periods during event day
• Ability to lift, carry, push, or pull up to 25 pounds
• Ability to move between office, kitchen, warehouse, and event locations
• Ability to use standard office equipment including computers, printers, and phones
• Ability to work in both office and event-based environments, including exposure to noise, crowds, and varying temperatures
• Strong organizational skills with high attention to detail
• Proficiency in Microsoft Office, Excel, Google Sheets and Smarsheets
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a high-pressure, deadline-driven environment
• Strong problem-solving and critical-thinking skills
• Ability to work independently and collaboratively as part of a team
• Reliable, professional, and discreet with confidential information

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