Guest Experience Ambassador - L.A.
Salary: $22.00 - $24.00 / hour
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary
Deliver a high-quality, service-driven experience by supporting daily front-of-house operations, ensuring a welcoming environment, and maintaining seamless service for all guests and stakeholders.
Key Responsibilities
• Greet guests with a professional and welcoming presence
• Manage check-in and check-out processes efficiently
• Provide information on amenities, services, and local offerings
• Coordinate access management and maintain accurate records
• Support meeting and event execution, including setup and vendor coordination
• Address scheduling or booking conflicts proactively
• Respond to inquiries promptly with strong attention to detail
• Conduct opening and closing procedures, documenting key updates
• Provide basic technical support for onsite needs
• Assist with administrative tasks and daily operations
• Collaborate with team members and cross-functional partners
• Ensure compliance with safety, security, and operational procedures
• Maintain flexibility to support varying schedules and business needs
• Take on additional responsibilities as needed
Preferred Qualifications
• Strong customer service or hospitality mindset
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency with Microsoft Office Suite and general office technology
• Detail-oriented, reliable, and professional
• Experience supporting meetings or events preferred
• High level of discretion and accountability
• 2 to 3 years of experience in a client-facing or hospitality-related role preferred
Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1530831
Compass Corporate
Tyler Justus
[[req_classification]]
Nearest Major Market: Los Angeles
Job Segment:
Food Service, Hospitality
