Venue Technology Specialist - Crypto.com Arena
Position Title: [[title]]
Pay Range: $24.00 to $25.00
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Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Job Summary
About the Role
Are you passionate about sports, entertainment, or cutting-edge technology? Join Levy’s technology team at Crypto.com Arena and be part of the action behind the scenes. You’ll ensure our technology—especially POS systems and event-day devices—runs smoothly so fans enjoy a seamless experience. You’ll troubleshoot in real-time, install and manage equipment, and contribute to delivering first-class service at one of the busiest venues in sports.
Ideal Candidate
This role is a great fit for college students who want real-world experience, people looking for supplemental income, or anyone who enjoys working in a dynamic, fast-paced environment. You’re organized, resourceful, and thrive under pressure. You have a strong interest in technology, hospitality, and live events—and enjoy being part of an energetic team that creates unforgettable guest experiences.
This is an hourly, event-based role, with occasional non-event day support as needed.
Responsibilities
Event Day Technology Support
- Ensure POS and supporting systems are fully operational before each event
- Respond to real-time tech issues and escalate as needed
- Troubleshoot device connectivity and software/hardware malfunctions
- Record and report all issues, resolutions, and recommendations post-event
Maintenance & Setup
- Install, move, or replace hardware when required
- Assist with software upgrades and network improvements
- Maintain up-to-date inventories of tech equipment
Communication & Reporting
- Keep relevant teams informed of issue status
- Deliver recap reports detailing event-day performance and any ongoing concerns
Qualifications
Required Qualifications
- 1+ year experience supporting tech systems (POS, hardware, software)
- Basic networking knowledge (firewalls, switches, wireless)
- Strong attention to detail and commitment to problem-solving
- Ability to work nights, weekends, and holidays
- Physically able to work long shifts and lift tech equipment
Preferred Qualifications
- Hospitality or live events experience
- Familiarity with point-of-sale systems
Apply to Levy today!
Levy is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
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