ADMINISTRATIVE SERVICES COORDINATOR
Salary: $35/Hr-$36.25/Hr
Other Forms of Compensation:
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.
Job Summary
The Administrative Services Coordinator interacts closely with the General Manager, internal teams, vendors, and visitors to ensure the smooth day-to-day operation of the Miami office. This role is responsible for administrative services, facilities coordination, client-facing support, and office operations, ensuring a professional, efficient, and well-maintained workplace environment.
Reports To: General Manager
RESPONSIBILITIES:
•Receive, sort, and distribute incoming and outgoing mail and packages
•Answer and direct calls on the Miami main phone line
•Coordinate with vendors for maintenance and repairs, including HVAC issues (temperature concerns), IDF closets, copier services (Xerox), and pantry equipment such as coffee machines, dishwashers, and refrigerators
•Troubleshoot copier issues and coordinate service and repairs with Xerox as needed
•Provide basic computer and technology assistance by working remotely with IT on minor issues (e.g., installing keyboards, setting up printers, peripheral support)
•Maintain and organize the file room; order replenishment supplies and handle special supply requests as needed
•Oversee conference rooms using EMS, ensuring rooms are properly set up and stocked with supplies (pads, pens, etc.)
•Coordinate catering orders for meetings and events as needed
•Assist with pantry operations, including running and unloading the dishwasher and returning cleaned items to proper locations
•Partner with Compass to order, receive, and restock pantry supplies, including milk, coffee, tea, and snacks
•Work closely with the building cleaning vendor to ensure office cleanliness and maintenance standards are met
•Coordinate valet parking services for visitors
•Conduct walkthroughs of office spaces to ensure proper setup, cleanliness, and operational readiness
•Respond promptly to requests from staff, management, and visitors, maintaining a high level of service
•Participate in operational check-ins or planning discussions as required
•Take on additional administrative or office services duties as assigned; responsibilities may be adjusted as business needs evolve
KEY COMPETENCIES:
•Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously
•Strong verbal and written communication skills
•Strong customer service orientation with a professional and courteous demeanor
•Working knowledge of office technology, equipment, and basic IT troubleshooting
•Ability to coordinate effectively with vendors, service providers, and internal teams
•Ability to remain calm, flexible, and solution-oriented in a fast-paced environment
•High attention to detail and commitment to maintaining a well-run office
•Dependable, punctual, and proactive
•Ability to work independently while also contributing as a collaborative team member
•Discreet and professional, with respect for confidentiality and workplace standards
Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1496894
Rapport a specialized division of FLIK Hospitality Group
Nearest Major Market: Miami
Job Segment:
Event Planning, Administrative Assistant, Kitchen, Hospitality, Administrative
