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New Business Onboarding Project Lead- Minneapolis, MN

Starting pay:  68,000.00- 73,000.00

 

Let’s talk about Canteen One!  We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.
 
Let’s talk about Perks!
At our North Loop Minneapolis office, we have an awesome office environment filled with perks! Free office coffee and pantry – One block from light rail transit– Dress for your Day – Canteen Avenue C (market) & Foodsby food delivery –  Sporting event tickets frequently raffled off – Paid time off to volunteer for corporate sponsored events – Wellness programs … you get the idea!
 
Let’s talk about Opportunity!
As part of Compass Group USA, the 6th largest employer in the world and leader in food service and support services, Canteen One provides you with an opportunity to work with Fortune 500 companies, and become part of a diverse team committed to attracting, retaining, and developing top level talent. If you are passionate about a customer-first, always friendly approach, we think you’ll fit right in!
 
Canteen One offers a variety of career opportunities, including:

  • Customer Service
  • Accounts Receivable / Consolidation Services
  • Finance / Accounting
  • Client & Account Management
  • Vendor Relations / Operations
  • Information Technology

great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company.  We know the next big idea can come from anyone.  We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

An amazing opportunity to join Canteen One’s Implementation/Project team, working with Fortune 500 clients on a national scale! The New Business Onboarding Project Lead is responsible for managing the onboarding and implementation of new business. This includes contract and document review, establishing rollout timelines, tracking progress, and managing deadlines. This role collaborates closely with the National Sales Team, Canteen One Client Managers, and clients to ensure a seamless transition.

Key Responsibilities

  • Facilitate weekly sales due diligence calls and follow up on action items
  • Partner with the National Sales Team to onboard new business
  • Provide program requirements and lead internal launch calls
  • Manage projects and deadlines for new store openings, client rollouts, and program changes
  • Evaluate project deliverables and track project status, success metrics, and client satisfaction
  • Communicate client expectations to internal departments and propose alternative solutions when needed
  • Determine internal resource needs based on project scope
  • Provide project updates to the Canteen One Executive Team
  • Maintain direct communication with clients regarding status, issues, and questions
  • Summarize project status for field partners and outline time and action plans
  • Gather and present information from various technology sources in a professional format
  • Present updates via phone, webinar, or in-person meetings
  • Run verification reports to ensure proper system setup
  • Maintain accurate risk tracking and project documentation

Qualifications

  • Bachelor’s degree in business or related field, or equivalent of five years of service business experience with at least three years in project management, implementation, or account management
  • Minimum of five years of business experience
  • Preferred experience in project management, implementation, account management, and relationship building
  • Strong interpersonal communication and customer service skills
  • Ability to maintain positive internal and external relationships
  • Strong conflict resolution and problem-solving abilities
  • Excellent organizational skills with the ability to prioritize and manage workload
  • Intermediate Microsoft Excel skills (e.g., calculations, VLOOKUP)
  • Proficiency in Microsoft Office Suite
  • Experience with ERP systems (e.g., JD Edwards, Oracle, PeopleSoft, SAP) and reporting tools strongly preferred

Apply to Canteen One today!

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates at Canteen One are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. 

Req ID: 1428595

Canteen One 

ISAAC Warren SMITH


Nearest Major Market: Minneapolis
Job Segment: Accounts Receivable, Retail Sales, Food Service, Finance, Retail, Hospitality

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