Concessions Stand Worker

Job Summary

Summary: Join our team as a Concession Stand Worker and help create an outstanding game-day experience for fans at UW–Madison Badger sporting events. In this fast-paced, high-energy role, you will provide excellent customer service, process transactions, prepare food and beverages, and uphold strict sanitation and safety standards—all while contributing to a fun and energetic atmosphere. Anticipated start date in May. 

Key Responsibilities:

• Process sales transactions efficiently and accurately, ensuring all purchases are properly recorded in the point-of-sale system.
• Deliver friendly, professional customer service and address questions, concerns, or complaints promptly and courteously.
• Prepare and serve food and beverages in accordance with quality, safety, and presentation standards.
• Restock food, beverages, and condiments as needed while maintaining a clean, organized concession stand.
• Adhere to all food safety, sanitation, and health regulations, including ServSafe and alcohol service requirements.
• Maintain accurate inventory levels and follow established inventory control procedures throughout events.
• Serve alcohol responsibly in compliance with Responsible Alcohol Service guidelines.
• Assist with additional tasks as assigned to ensure smooth and efficient event operations.

Qualifications

• Must be at least 18 years of age.
• Willingness to obtain Responsible Alcohol ServSafe certification & Food Handler's ServSafe if not currently certified.
• Ability to stand for extended periods during events.
• Ability to lift and carry 25–45 pounds for stocking and setup.
• Must be available to work all UW–Madison football games and the majority of events at the Kohl Center Arena.