EVS/Facilities Management Assistant Director - Margaretville, NY

Job Summary

The EVS & Facilities Management Assistant Director is responsible for the daily oversight and coordination of Environmental Services (EVS) and basic Facilities Operations within a small Critical Access Hospital environment. This hybrid leadership role ensures the hospital maintains a clean, safe, compliant, and operationally efficient environment for patients, visitors, and staff.

Environmental Services Operations
•    Direct and oversee daily housekeeping and environmental services activities.
•    Ensure cleanliness standards meet Crothall, CMS, OSHA, CDC, and Joint Commission requirements.
•    Conduct routine quality inspections of patient rooms, public areas, restrooms, offices, procedural spaces, and support areas.
•    Support infection prevention initiatives including isolation cleaning, discharge cleaning, disinfection compliance, and HAI reduction practices.
•    Monitor bed turnaround and discharge cleaning performance.
•    Maintain floor care programs and oversee project cleaning activities.

Facilities Management Operations 
•    Coordinate routine maintenance activities and vendor services for hospital infrastructure and non-clinical systems.
•    Monitor facility work orders and ensure timely completion of maintenance requests.
•    Conduct routine environmental and safety rounds throughout the hospital campus.
•    Assist with oversight of HVAC coordination, lighting systems, plumbing/electrical follow-up, life safety observations, and waste management programs.
•    Support the Physical Environment PE compliance and survey readiness.

Leadership & Staff Management
•    Supervise frontline EVS staff and coordinate facility support personnel as assigned.
•    Conduct daily huddles, shift assignments, and operational briefings.
•    Participate in hiring, onboarding, training, coaching, counseling, and performance evaluations.
•    Ensure all associates complete required annual education, safety training, and competency validations.
•    Maintain staffing schedules while controlling overtime and labor expenses.

Regulatory & Safety Compliance
•    Assist hospital leadership with DNV, CMS, OSHA, infection prevention, and other relevant body readiness.
•    Conduct documented quality assurance inspections and corrective action follow-up.
•    Maintain accurate records related to safety inspections, training completion, equipment logs, cleaning audits, and regulatory compliance.

Customer Service & Hospital Collaboration
•    Maintain strong working relationships with nursing leadership, infection prevention, administration, and department managers.
•    Respond to service requests and operational concerns with urgency and professionalism.
•    Support patient experience initiatives including HCAHPS cleanliness goals.

Qualifications
•    High School Diploma or GED required.
•    Associate degree in Healthcare, Facilities Management, Business, or related field preferred.
•    Minimum 3 years of supervisory experience in healthcare EVS, facilities, hospitality, or healthcare support services.
•    Experience in hospital operations strongly preferred.
•    CHESP certification preferred.
•    Healthcare Facilities or Safety certification preferred.
•    OSHA or Physical Environment training preferred.