Fiserv Forum - Clubs Supervisor
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Job Summary
A premium Food and Beverage (F&B) Supervisor for an arena's front-of-house (FOH) staff oversees premium club spaces during major sporting events and concerts. They manage high-volume hospitality operations where speed must match elite, five-star service standards.
Core Responsibilities
- Elevate VIP Hospitality: Deliver elite service to guests, sponsors, and VIP ticket holders to maintain the stadium's premium brand.
- Lead High-Volume Teams: Supervise, motivate, and deploy a large FOH team—including premium club servers, bartenders, runners, and hosts—across fast-paced event shifts.
- Ensure Rapid Quality Control: Monitor the presentation and delivery of chef's tables, guest seating, and premium beverages to ensure they meet strict quality standards under tight event timelines.
- Manage Pre-Event Logistics: Oversee the setup of premium club spaces prior to doors opening.
- Drive Alcohol Compliance: Strictly enforce local liquor laws, protocols, and arena policies regarding responsible alcohol service and cut-off times.
- Resolve Real-Time Issues: Act as the immediate point of contact for high-profile guest complaints, technical point-of-sale failures, or sudden staffing shortages during live events.
Essential Qualifications & SkillsPremium Venue Experience
- Proven background supervising in sports arenas, stadium luxury clubs, high-end concert venues, or large-scale luxury hotel banquets.
- Event-Driven Agility: Ability to thrive in high-stress, high-volume environments where service pace is dictated by pre-game rushes, halftimes, and intermissions.
- Polished Leadership: Strong interpersonal skills to manage a diverse group of people while interacting professionally.
- Large-Scale POS Proficiency: Experience managing stadium-level hospitality platforms and inventory software such as Clover Sport (formerly Bypass).
- Flexible Availability: Commitment to working non-traditional hours, including late nights, weekends, and holidays aligned with the arena's event schedule.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates of Levy are offered many fantastic benefits.
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
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