Premium Administrative Assistant

Job Responsibilities

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The Banquets Administrative Assistant is a full-time, office-based administrative role that serves as the organizational backbone of the Premium Events and Banquets department.

• Create, update, and maintain daily office communication boards, break boards, assignment boards, and planning documents for Premium leadership and Culinary teams
• Prepare and print daily operational packets, BEO booklets, and event materials for leadership, chefs, supervisors, and support teams
• Manage weekly packet preparation including 7-day, 14-day, and 28-day planning materials and maintain department binders and master files
• Create menu signage for buffets, tastings, chef’s tables, coffee stations, and premium events
• Review signage with culinary leadership, make edits as needed, and ensure all signage is prepared at least one week in advance
• Submit and track internal operational requests such as power, tables, and setup needs through event systems while staying ahead of deadlines
• Maintain office supply inventory including signage materials, lamination supplies, cardstock, labels, paper clips, and event support materials
• Ensure coffee, tea, beverage signage, and supporting printed materials remain fully stocked and organized
• Provide direct administrative support to the Premium Director, Assistant Director, Premium Managers, and Culinary leadership
• Manage calendars, appointments, department deadlines, and meeting preparation
• Prepare meeting agendas, attend meetings, and record meeting notes as needed
• Coordinate and distribute post-event reports, recap documents, and operational communications
• Answer telephones, direct calls, manage correspondence, and respond to department inquiries
• Organize, copy, sort, and maintain department records, reports, and office files
• Type, format, proofread, and edit reports, correspondence, and operational documents
• Assist with special projects and additional administrative duties as assigned

Qualifications

• Exceptional organizational skills and strong attention to detail
• Strong ability to multitask and manage multiple deadlines simultaneously
• Excellent written and verbal communication skills
• Ability to work independently and proactively without constant supervision
• Strong sense of urgency, follow-through, and problem-solving ability
• Professional and polished office presence
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Experience with Canva or similar design software strongly preferred
• Previous experience in administrative support, office coordination, executive assistance, or operations support preferred
• Hospitality or event industry experience is helpful, but not required
• Flexibility to occasionally support early mornings, evenings, or weekends depending on event schedules