DIR, BIOMEDICAL SERVICES II
Position Title: Director Of Biomedical Services II - Remote
Join Intelas, a Compass Healthcare company.
Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.
We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.
Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.
Explore more at intelashealth.com.
Short Description
JOB SUMMARY:
This role develops and executes comprehensive national service strategies for imaging modalities, bridging the gap between procurement/partnerships and the realities of service execution.
JOB DUTIES AND RESPONSIBILITIES:
Field Operations Integration
• Establish formal feedback loops with ISE’s and Directors to identify service gaps, and supplier pain points.
• Translate supply chain strategies into actionable service delivery adjustments.
• Serve as the "voice of the field" during high-level planning sessions with supply chain.
Implementation & Communication
• Own the rollout of new service protocols across all regions, ensuring field buy-in, understanding, and support.
• Develop communication toolkits to help field leaders understand and utilize the service strategy.
• Set a positive example by engaging with and building trusting relationships.
• Proven track record of solving difficult problems; ability to handle difficult situations.
Operational Excellence
•Strong work ethic and ability to work as a member of a team
•Support QA/RA to ensure compliance with company, ISO, and governmental policies
•Multi-modality, multi-OEM technical expertise
•Ability to lead thru influence and work independently
•Ability to prioritize, organize and handle multiple projects and activities simultaneously.
•Ability to effectively write, create, and present information
Administration
•Good organization and time management skills
•Fluent in MS Office; familiar with CMMS’s – ability to learn ours
•Ability to travel to supplier & customer sites, meetings, and training as required
•Available for after hours and weekend support as needed
•Perform other duties as assigned
•This is a remote role which requires travel across the US. Location preferences include but not limited to: Texas, California
QUALIFICATIONS:
•Experience: 6-10 years in Healthcare Ops, Biomedical Engineering, or DI Management
•Strategic Mindset: Proven ability to move beyond day-to-day troubleshooting to build long-term, scalable service models
•Influencing Skills: Exceptional ability to navigate a matrixed environment, influencing both supply chain leadership and field-level
•Analytical Rigor: Strong proficiency evaluating TCO and service data to drive decisions
•Technical Knowledge: Deep understanding of the DI market and service providers
•Education: Bachelor’s degree in biomedical engineering or related technical discipline; or equivalent education and experience.
Success Metrics
•Cost Savings: Measurable reduction cost-to-serve for Imaging assets.
•Stakeholder Satisfaction: Positive feedback scores from field operations regarding supplier responsiveness and part quality.
Apply to Intelas today!
Intelas is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Intelas are offered many fantastic benefits.
• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Intelas maintains a drug-free workplace.
