Campus Assistant General Manager - TD Bank (Mount Laurel, NJ)

Job Summary:

We're seeking an accomplished and polished Campus AGM to oversee the dining portfolio of our client, TD Bank, at their multi-building campus in Mt. Laurel, NJ. This is an exceptional opportunity for a hospitality-driven leader who thrives in high-touch service environments, excels in people leadership, and delivers flawless execution across all aspects of food and beverage operations. 

The ideal candidate is a hands-on operator at every level - equally comfortable engaging with guests, directing service on the floor, coaching staff, or partnering with executives. A refined professional presence and the ability to represent the brand with poise are essential. 

Enjoy a Monday-Friday schedule with weekends and holidays off. 

Key Responsibilities:

• Provide strategic and day-to-day leadership for cafe, executive dining, catering, retail spaces, and Barista Bar operations, ensuring exceptional service and operational excellence across the campus. 
• Serve as a highly polished point of contact for our clients, maintaining strong relationships through professionalism, communication, and partnership. 
• Oversee financial performance, including budgeting, forecasting, labor management, food cost control, and inventory oversight. 
• Recruit, train, lead, and develop high-performing teams; drive a culture of engagement, accountability, and continuous improvement. 
• Act as a hands-on leader supporting service, resolving guest concerns, coaching staff, and ensuring excellence on the floor. 
• Collaborate with culinary leadership on innovative menu development, seasonal offerings, and event-driven menu design. 
• Lead and grow catering services, ensuring flawless execution for executive meetings, VIP functions, and events. 
• Oversee the Barista Bar experience and operations, ensuring consistent service standards, product quality, colleague engagement, and an elevated guest experience. 
• Deliver Experience Packages and activations within our spaces, such as coffee tastings at the Barista Bar and other colleague-focused food and beverage experiences. 
• Create, distribute, and post food service content across online platforms and distribution lists, including menus, promotions, and program updates on channels such as Viva Engage. 
• Lead Food Service Programming, including limited-time offerings, promotional products, meal combinations, and other initiatives designed to drive participation and enhance the colleague experience. 
• Organize pop-up food events and develop relationships with local partners to bring relevant and engaging offerings to the campus. 
• Collect and evaluate colleague feedback and use insights to manage program performance, identify opportunities, and continuously improve the food service experience. 
• Uphold all food safety, sanitation, and HACCP requirements; maintain compliance with health department standards and company protocols. 
• Maintain strong relationships with internal stakeholders, ensuring seamless communication and alignment across the operation. 
• Perform other duties as assigned. 

Qualifications:

• Bachelor's degree or equivalent professional experience. 
• 5-7 years of foodservice leadership, with at least 3+ years in management roles. 
• Strong background in high-end restaurants, hotels, or corporate environments. 
• Proven ability to lead and develop teams while maintaining a calm, polished, and professional presence. 
• Demonstrated financial acumen, including budget oversight, cost management, and forecasting. 
• Exceptional communication, interpersonal, and organizational skills. 
• Proficiency in Microsoft Office; ServSafe Certification preferred.