Audio Visual and Live Events Video Engineer & Support Technician - Mountain View, CA
Salary: $115,000-$120,000 per year
Pay Grade: 14
Other Forms of Compensation:
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.
Job Summary
We are seeking a highly skilled Audio-Visual Engineer to provide end-to-end AV support for high-impact executive events at Microsoft’s Mountain View campus. This onsite role involves hands-on operation and maintenance of cutting-edge AV systems for leadership town halls, product launches, and hybrid meetings. The ideal candidate brings deep expertise in UHD video workflows, networked AV, camera robotics, and lighting integration, along with a proven track record in live show execution.
Key Responsibilities:
Live Event Execution
• Operate advanced AV systems including dvLED walls (Novastar), 3M/E UHD switchers, and media servers.
• Manage UHD 12G-SDI/HDMI signal paths, HDCP-compliant LED feeds, and multiviewer monitoring.
• Configure and operate PTZ cameras, robotic dolly/track systems, and pedestals with UHD licenses and collision avoidance.
• Run hybrid/streaming workflows using SRT appliances, hard disk recorders, and Microsoft Teams Rooms with NDI/HDMI-USB bridge.
System Integration & Control
• Administer Crestron control systems and architectural lighting presets, coordinate production lighting cues.
• Maintain ClearCom intercom systems and Yamaha audio consoles (CL/DM7) with Dante I/O.
• Ensure up-to-date firmware, documentation, and technical standards across all systems.
Multi-AV and Engineering Projects
• Collaboration with AV, broadcast, IT, facilities, and security teams to support executive and enterprise-level event workflows.
• Collaboration with network engineers to deploy AV-over-IP systems, including VLANs, multicast routing, QoS, and PTP clocking.
• Participation in multi-phase AV infrastructure upgrades, from planning and design to installation and commissioning.
• Collaboration on integration across platforms such as Crestron, Dante, NDI, Novastar, SRT, and SDVoE to ensure full system interoperability.
• Coordination with vendors and stakeholders to align technical specifications for dvLED walls, robotic cameras, and control rooms.
• Leadership in testing and validation of UHD video and audio pipelines in both live and simulated environments.
• Contribution to the creation of signal flow diagrams, documentation, and SOPs for consistent, scalable deployments.
• Support for hybrid AV environments, including integration with Microsoft Teams Rooms, and Microsoft 365.
• Participation in agile project cycles, offering technical input on platform updates and new feature development.
Networking for AV
• Design and manage AV-specific VLANs, QoS, multicast/IGMP, and PTPv1/v2 clocking.
• Support copper/fiber plant and SFP selection; implement secure AV-over-IP and wireless control environments.
Pre-Production & Planning
• Collaborate with event producers to scope AV needs, timelines, and technical requirements.
• Conduct site surveys and risk assessments to align AV systems with production goals.
Post-Event Support
• Teardown and inventory AV equipment; document system performance and incidents.
• Support preventative maintenance, system upgrades, and lifecycle management.
Environment & Equipment Examples:
• Video: dvLED wall (1.25mm COB, 1000 nit, 7200×4050), UHD switcher/router, 12G-SDI matrix.
• Media: Media servers (6× ingest / 3× playout, 128TB storage), PTZ robotics via fiber, IP KVM.
• Audio: Yamaha CL/DM7 consoles, Dante/AES67 networks, ClearCom intercom.
• Control: Crestron touch panels, architectural and show lighting presets (sACN/ArtNet/DMX).
• Streaming: SRT, NDI, Teams integrations, disk-based recorders.
Qualifications:
Required:
• 5+ years experience in live event or broadcast AV support.
• Expertise in multi-M/E UHD switchers/routers and signal flow (12G-SDI, HDMI, HDCP).
• Proficiency with Yamaha CL/DM series consoles and Dante networking.
• Strong understanding of AV over IP, VLANs, QoS, PTP clocking, and troubleshooting tools (Wireshark, Dante Controller, NDI Tools).
• Hands-on experience with dvLED (Novastar), robotic camera systems, and hybrid/streaming workflows (SRT, Teams, NDI).
• Familiarity with lighting workflows (architectural presets, DMX, timecode cueing).
Preferred:
• AV certifications (e.g., CTS, Dante Level 2/3, Crestron, Novastar).
• Experience supporting executive-level or corporate events.
• Flexible availability including early mornings, evenings, and weekends.
Work Conditions:
• Onsite, fast-paced live event environment.
• Requires standing for long periods, lifting 25+ lbs, and working in low-light or noisy environments.
• Varied hours including nights, weekends, and occasional holidays
Apply to Eurest today!
Eurest is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Eurest maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Eurest are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
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