GUEST EXPERIENCE & SERVICES COORDINATOR (FULL TIME)
- We are hiring immediately for a full time GUEST EXPERIENCE & SERVICES COORDINATOR position.
- Location: Microsoft - 1065 La Avenida Street, Mountain View, CA 94043. Note: online applications accepted only.
- Schedule: Full time schedule. Monday through Friday, hours may vary. More details upon interview.
- Requirement: 2 years of previous related experience is preferred.
- Support all briefings, engagements tours, events, summits & internal meetings.
- Assist with projects, track applicable metrics & present the data to manager.
- Build strong relationships with clients, Compass teams, internal and external vendors, as needed.
- Perks: Full union benefits!
*Internal Employee Referral Bonus Available - Fixed Pay Rate: $31.00 per hour
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1498123.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500.
Job Summary
Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers.
Essential Duties and Responsibilities:
- Support all briefings, engagements tours, events, summits & internal meetings.
- Prepare all Standard and Non-standard engagement support, including Name Cards, Agendas, Flags, Welcome Kits, Pads & Pens, and others.
- Ensure that all rooms are set up accordingly and breakdown rooms after guests have departed.
- Communicate with internal teams to assist in setup, cleaning & last-minute requests.
- Monitor, track inventory & maintain adequate stock of amenities.
- Assist with projects, track applicable metrics & present the data to manager.
- Assist host with shipping & receiving of packages on behalf of customers & clients.
- Facility assistance, daily walkthroughs consisting of the monitoring and observation of day-to-day ongoing facility appearance & functionality. Including but not limited to issues related to paint, carpet, windows, flowers, plants, furniture, cleaning, repairs, etc.
- Coordinate, schedule & communicate furniture requests, changes, moves & inventory updates via diagrams, ensuring completion to the requestor’s specification.
- Assists the Facility & Guest Services Manager in ensuring the safety of our facility. Including but not limited to, assisting in emergency situations, as well as, updating safety documentation.
- Assist with development and implementation of operational processes & procedures.
- Organize and maintain essential information and resources in OneNote, Teams sites, and SharePoint.
- Build strong relationships with clients, Compass teams, internal and external vendors, as needed.
- Escalate issues as they arise appropriately and through proper administrative channels & escalation paths.
- Additional duties as assigned
Associates at Eurest are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Eurest.pdf
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Eurest maintains a drug-free workplace.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto
Job Segment:
Call Center, Food Service, Customer Service, Hospitality
