Portfolio Marketing Manager

Job Summary

The Marketing Programs Manager supports the strategic execution and consistency of national
marketing and engagement programs across Compass Group’s LinkedIn portfolio. Reporting
directly to the National Marketing & Communications Director, this role drives program
development, creative execution, and operational alignment across multiple sites, ensuring
cohesive brand standards and measurable engagement outcomes.
This position manages the day-to-day coordination of marketing initiatives—including creative
content development, site-level program standards, proposal support, and campaign
implementation—while escalating high-level strategy, client-facing matters, and approvals to the
National Marketing & Communications Director.

POSITION OBJECTIVES:
In the performance of their respective tasks and duties all employees are expected to conform to
the following:

● Perform quality work within deadlines with or without direct supervision.
● Interact professionally with other employees, customers and suppliers.
● Work effectively as a team contributor on all assignments.
● Work independently while understanding the necessity for communicating and
coordinating work efforts with other employees and organizations.

Major Duties

Program Development and Strategy

● Support the planning, rollout, and optimization of national marketing and engagement
programs that reflect Compass and LinkedIn’s shared values and objectives.
● Partner with cross-functional stakeholders (culinary, operations, events, and technology
teams) to deliver cohesive and creative programming across all food, events, and
hospitality platforms.
● Develop marketing proposals, promotional concepts, and activation briefs for review and
alignment with the National Director.
● Manage site implementation of national programs, ensuring compliance with established
brand standards, messaging, and visual identity.
● Identify opportunities for cross-site engagement and contribute to scalable frameworks
that foster consistency while allowing for localized execution.
Technology and Systems Management
● Coordinate the use and maintenance of marketing and engagement tools, platforms, and
systems used for national program delivery.
● Support integration of new technologies and applications to improve tracking,
communication, and reporting across multiple sites.
● Maintain working knowledge of engagement and analytics software to assist with data
input, review, and performance insights.
Escalate system-level or integration challenges to the National Director for resolution and
strategic direction.

Marketing Creative, Standards, and Promotions

● Develop and manage creative marketing materials—including digital assets, on-site
collateral, and promotional campaigns—in alignment with national brand standards.
● Collaborate with site marketing leads to ensure all visual and written content maintains a
unified Compass at LinkedIn voice.
● Oversee the execution of national account promotions, seasonal campaigns, and
engagement activations across sites.
Support proposal writing, campaign storyboards, and creative presentation decks for new
initiatives and internal stakeholder review.
● Review and proof marketing deliverables for brand alignment, accuracy, and accessibility
prior to launch.

Functions/Tasks

Data Analysis and Reporting

● Collect and track engagement and campaign performance metrics across national sites.
● Prepare regular reporting dashboards highlighting participation trends, key outcomes, and
areas for improvement.
● Provide insights and recommendations to the National Marketing & Communications
Director to guide future planning and resource allocation.
● Ensure all reporting data is accurate, current, and reflective of national standards.

Innovation and Continuous Improvement

● Monitor emerging trends in workplace engagement, marketing communications, and
digital experience platforms.
● Recommend new tools, strategies, and creative concepts that enhance employee
participation and storytelling opportunities.
● Contribute to the ongoing evolution of Compass at LinkedIn’s marketing identity by
proposing creative solutions that elevate the employee and guest experience.

Collaboration and Escalation

● Act as a liaison between national leadership and site-level marketing teams to maintain
alignment on priorities, standards, and deliverables.
● Support training and onboarding for new site marketing team members on Compass at
LinkedIn standards and tools.
● Manage daily communication across teams, escalating strategic decisions, client updates,
or program modifications to the National Marketing & Communications Director.
● Foster collaboration, shared learning, and best practice exchange across national sites to
strengthen program execution and engagement outcomes.

Customer Service and Client Relations

● Treats all guests and staff with care and respect.
● Handles guest complaints immediately and professionally, putting the guest at ease and
resolving the issues to their full satisfaction.
● Reviews and responds to Food Program concerns or inquiries in a timely manner; escalates
to National Marketing & Communications Director when required

Overall Management

● Teaches Bon Appétit philosophy and culture, emphasizing food made from scratch,
friendly and attentive service and a safe and clean environment
● Supports management decisions while promoting a team spirit.
Note: Job duties are subject to change as needed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.

● Education: Minimum BA or BS degree in Marketing/ Communications or Public
relations.
● Experience: Two years experience working with a marketing firm or in a marketing
capacity within the retail industry or a restaurant.
● Able to speak or write clearly and succinctly in a variety of communication settings.
● Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client.
● Has a computer skill with a working knowledge of Microsoft 365 (Word, Excel and
Power Point), Google Workspace and Canva
● Strong passion for great food.
● General culinary knowledge of basic kitchen practices, protocols and procedures.
● Ability to follow all Bon Appétit Health & safety standards.
● Position requires 25% of travel.