CONFERENCE SERVICES ASSISTANT
Salary: $21/Hr-$23/Hr
Other Forms of Compensation:
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.
Job Summary
The Conference Service Assistant will ensure that all meeting rooms and public conference areas are maintained to the highest level of professional appearance. The Conference Services Assistant will collaborate with the Catering Sales Manager and General Manager to ensure that all meeting requirements are met prior to the meeting start time. They will need to work well individually and as part of a team. They need to be self reliant and will have all conference rooms set according to Banquet Event Orders. They will be required to keep accurate schedules, records of their work, and track projects following department procedures.
Job Duties
Guest & Space Experience
· Greet all guests with warmth and professionalism, ensuring friendly, attentive, and service-focused interactions.
· Maintain a polished, organized, and inviting reception and amenity area.
· Provide knowledgeable guidance on on-site amenities, services, building procedures, and key points of contact.
Room Setup, Catering Support & Space Readiness
· Assist with meeting room setup and breakdown, arranging furniture and staging materials according to required layouts.
· Support catering setup and breakdown, ensuring timely delivery, professional presentation, and smooth service flow.
· Maintain the cleanliness and readiness of all meeting and conference spaces throughout the day, resetting rooms as needed to support back-to-back events.
Food Service Support
· Assist with daily food service operations, replenishing, and refreshing food and beverage areas.
· Ensure all food service stations remain clean, organized, and aligned with hospitality and sanitation standards.
· Monitor guest flow and proactively address food service needs to maintain a seamless, high-quality experience.
Operational Support & Administration
· Conduct opening and closing walkthroughs of amenity and conference spaces, documenting findings and communicating issues promptly.
· Monitor overall space maintenance and report repair needs to minimize operational disruptions.
· Uphold all security, fire, health, and safety procedures to protect guests, staff, and property.
General Expectations
· Demonstrate flexibility to support business demands, including occasional early mornings, evenings, or schedule adjustments.
· Maintain a positive, team-oriented attitude and represent the organization with professionalism at all times.
Job Skills
· Demonstrates ability to interact with customers in a professional and pleasant manner
· Able to work independently and within a team structure.
· Excellent organizational, and time management skills with the ability to prioritize tasks.
· Excellent written and oral communication skills
· Demonstrates ability to carry out responsibilities with little supervision.
· Ability to prioritize and handle multiple tasks simultaneously.
· Has ability to lift 50lbs. and stand for long periods of time
· Is detail oriented and displays a commitment to quality work while keeping in mind customer expectations and timelines.
· Possesses a professional business demeanor.
Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1489273
Rapport a specialized division of FLIK Hospitality Group
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
Job Segment:
Event Planning, Food Service, Banquet, Hospitality
