Event Manager

Job Summary

Event Manager holds duties related to successful execution and coordination for all internal and private member events. The position entails a need for excellent attention to detail and communication skills; ability to multi-task on a variety of projects simultaneously, accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors. The Event Manager plays a critical role in establishing brand identity through events and delivering exceptional service from initial planning through final billing, contributing to revenue goals and guest satisfaction.

Key Responsibilities: 

• Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client’s budget
• Plans menus in consultation with the clients and chefs
• Negotiates individual vendor contracts
• Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Director of Events
• Recruits, interviews, selects, and trains permanent and casual staff
• Organizes, leads and motivates the events team
• Plans staff and event schedules
• Maintains and develops accurate financial and administrative records
• Serves as liaison and coordinator between Event Sales Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
• Assesses contract requirements and ensure satisfaction with the services delivered
• Performs final review and assessment of catering events to determine if they meet performance and quality standards
• Resolves customer concerns and ensures timely customer payment

Preferred Qualifications: 

• Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience
• High volume luxury catering expert a must in fast paced and dynamic venues
• Must be able to work flexible hours evenings and weekends
• Strong organization, time management and team motivation skills are essential for success in this role
• Ability to work independently with little direct supervision
• Ability to communicate effectively (verbal and written) with clients, senior management, and support staff
• Ability to respond effectively to continuously changing demands
• Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
• Effective use of discretion to problem solve in a fast-paced environment
• Excellent negotiating skills
• Ability to establish credibility with senior culinary professionals
• Human Resource experience including hiring, training, mentoring and development
• 3-5 years’ experience in a hospitality management environment
• The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business