Facilities Manager

Job Summary

Set within the iconic Breuer building on Madison Avenue, Marcel is a living dialogue between art, architecture, and hospitality, a collaboration between Roman and Williams and Sotheby’s. The restaurant brings a contemporary interpretation of French cuisine into a richly layered environment, where design, craftsmanship, and sensory experience are inseparable.

At RWG, we believe exceptional spaces are as essential to hospitality as cuisine and service. Every detail, from lighting and materials to the precision of daily upkeep, shapes how guests feel, move, and connect within the space. Marcel is not simply maintained; it is cared for as an evolving work of art.

The Role

The Facilities Manager is a vital steward of Marcel’s physical environment, ensuring the restaurant operates seamlessly, safely, and beautifully at all times.

This role is hands-on and detail-driven, with a strong focus on repairs, preventive maintenance, and infrastructure reliability, while also overseeing vendor partnerships and operational systems. You will protect the integrity of the space, supporting both guest experience and team performance, through proactive, thoughtful facility management.

Responsibilities

Repairs & Maintenance Leadership (Primary Focus)

• Oversee all day-to-day maintenance and repair needs, ensuring immediate resolution of issues impacting operations or guest experience
• Develop and execute a preventive maintenance program for kitchen equipment, HVAC, electrical, plumbing, and building systems
• Troubleshoot facility issues in real time, with a proactive and solutions-oriented approach
• Coordinate repairs with internal teams and external partners, ensuring minimal disruption to service
• Maintain the condition and longevity of high-design finishes, fixtures, and architectural elements

Facilities Operations

• Manage overall facility operations to ensure a safe, functional, and visually exceptional environment at all times
• Serve as the primary contact for after-hours facility needs and emergencies
• Ensure compliance with all safety standards, building codes, and regulatory requirements
• Maintain detailed records of maintenance activities, service reports, and equipment performance

Vendor & Project Management

• Oversee relationships with maintenance vendors, contractors, and specialty service providers
• Source and evaluate new vendors with a focus on quality, responsiveness, and alignment with RWG standards
• Manage small-scale projects, repairs, and upgrades, ensuring timelines and budgets are met

Financial & Inventory Oversight

• Track and manage maintenance budgets, purchasing, and inventory of supplies and parts
• Monitor service contracts, invoices, and cost efficiency across all facilities-related spending

Team & Communication

• Partner closely with culinary, service, and leadership teams to support daily operations
• Communicate clearly and effectively regarding facility updates, timelines, and expectations
• Support training and awareness around facility safety and emergency procedures

Qualifications

• 3+ years of experience in facilities management, maintenance leadership, or building operations
• Strong working knowledge of mechanical systems, repairs, and preventive maintenance practices
• Experience coordinating vendors, contractors, and service providers
• Ability to prioritize, problem-solve, and act decisively in fast-paced or high-pressure situations
• Financial acumen, including budget tracking and inventory management
• Excellent communication skills and a collaborative mindset
• Proficiency with Microsoft Office and digital systems preferred
• High School diploma required; further education or certifications are welcomed

Who You Are

• You take pride in keeping spaces running flawlessly, often anticipating issues before they arise
• You balance technical skill with aesthetic sensitivity, understanding the importance of preserving design integrity
• You are calm under pressure, resourceful, and committed to excellence behind the scenes
• You bring a sense of ownership and care to everything you maintain