Restaurant Manager

Job Summary

About La Mercerie
Created by Roman and Williams, La Mercerie exists at the intersection of hospitality, design, and culture. The restaurant shares a seamless connection with Roman and Williams Guild, the adjacent home and lifestyle shop, where every object, from the tableware and glassware to the furniture and lighting, reflects a shared devotion to craftsmanship. Together, they form a complete ecosystem: a place where cuisine, artistry, and retail coexist. La Mercerie is celebrated for its refined yet relaxed French cooking by Chef Marie-Aude Rose and Executive Chef Héloïse Fischbach, served in a space defined by elegance, warmth, and timeless design. Guests include leaders in art, fashion, and culture who seek a dining experience that feels as beautifully curated as it is welcoming.

About the Role
The Restaurant Manager is both an operational leader and a cultural steward of this environment. You will ensure that every element of the dining room, from service cadence to table presentation, embodies the La Mercerie and Roman and Williams ethos of craftsmanship and hospitality. This role requires a balance of precision and creativity: running a high-volume fine-dining operation while nurturing a team that thrives on genuine connection, elegance, and excellence. You will collaborate closely with culinary, beverage, and retail partners to create a unified experience where guests feel immersed in a world of French gastronomy and design.

Key Responsibilities

• Oversee all aspects of restaurant service, aligning day-to-day operations with budgetary goals while maintaining uncompromising quality and guest satisfaction.
• Lead and inspire the front-of-house team to deliver refined, thoughtful service that feels personal, warm, and precise.
• Collaborate with the management team, and Roman and Williams Guild retail and merchandising teams to ensure the guest experience flows seamlessly across the restaurant and shop.
• Anticipate guest needs and preferences, maintaining detailed awareness of regular clientele and special occasions.
• Conduct pre-shift meetings, maintain floor presence during service, and ensure every plate, pour, and interaction reflects the La Mercerie standard.
• Safeguard the visual and sensory integrity of the space, ensuring that music, lighting, table settings, and pacing reflect the environment’s curated aesthetic.
• Oversee purchasing, inventory, and cost controls to sustain operational efficiency without sacrificing craftsmanship or quality.
• Recruit, train, and mentor service staff in both classic and contemporary hospitality traditions.
• Foster a culture of respect, creativity, and professionalism, encouraging collaboration between culinary, service, and retail teams.
• Uphold health, safety, and sanitation standards in compliance with all regulatory requirements.

Preferred Qualifications

• 2–4 years of fine-dining restaurant management experience in a high-volume environment.
• Deep knowledge of food, wine, and French dining traditions, with the ability to communicate them with elegance and authority.
• Proven expertise in operations management, purchasing, scheduling, and cost control.
• Exceptional communication skills, polished professional demeanor, and strong leadership presence.
• ServSafe Certification preferred.
• A passion for hospitality, design, and the blending of service, craft, and culture that defines Roman and Williams Guild and La Mercerie.