FRONT OF THE HOUSE MANAGER - NORTH CHESTERFIELD, VA
Position Title: FRONT OF THE HOUSE MANAGER - NORTH CHESTERFIELD, VA
Salary: $60,000 - $64,000
As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.
Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Job Summary
The Front of House (FOH) Operations Manager is a full‑service leader responsible for overseeing cafeteria operations, ensuring high standards in guest experience, retail service, catering, marketing initiatives, and daily front‑of‑house operations. This role partners closely with culinary and support teams to deliver exceptional service, maintain operational excellence, and exceed quality, safety, and sanitation standards.
The FOH Operations Manager leads and develops a team of employees, manages costs, supports marketing and promotional efforts, and ensures a welcoming, efficient, and engaging environment for guests. This individual is expected to be hands‑on, flexible, and attentive to the day‑to‑day needs of the operation.
Key Responsibilities:
-Oversee daily cafeteria operations from open to close, ensuring smooth front‑of‑house execution
-Support and manage retail service, catering operations, marketing initiatives, and guest experience
-Carry out supervisory responsibilities in accordance with organizational policies and applicable laws
-Interview, hire, onboard, train, coach, and develop frontline employees and entry‑level managers
-Plan, assign, and direct job duties to ensure proper staffing coverage and operational efficiency
-Participate in employee meetings, performance reviews, and ongoing development planning
-Lead by example to promote a positive, customer‑focused service culture
-Ensure strict compliance with food safety, sanitation, and cleaning standards
-Monitor and control labor, service flow, and operational costs while maintaining quality standards
-Prepare and maintain daily volume trend analysis reports
-Plan, promote, market, and execute special events, promotions, and catering programs
-Collaborate with leadership on guest engagement strategies and continuous improvement initiatives
-Perform additional duties as needed to support overall operations and business goals
Qualifications:
-Bachelor’s degree preferred, or equivalent professional experience
-3–5 years of upscale food service experience, including at least 2 years in a management role
-Proven experience supervising, scheduling, training, coaching, and managing teams
-Strong understanding of FOH operations, retail service, and guest engagement
-Knowledge of company and client policies, procedures, and work area operations
-Operational knowledge of cash handling procedures and food service equipment
-Excellent written and verbal communication skills
-Proficiency in Microsoft Office (Word, Excel, PowerPoint)
-ServSafe or Department of Health certification preferred
-Ability to thrive in a fast‑paced, service‑driven environment with shifting priorities
Apply to Eurest today!
Eurest is a member of Compass Group USA
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Associates at Eurest are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Eurest maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Nearest Major Market: Richmond
Job Segment:
Food Service, Event Planning, Chef, Culinary, Hospitality, Entry Level
