ASSOCIATE DIRECTOR OF PATIENT SERVICES & EXPERIENCE, FOOD & NUTRITION
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TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary
The associate director assists the successful operation of food & nutrition services in an acute care hospital primarily supporting patient services and experience. In this role, you will assist in the responsibility for all food related patient care activities including patient care, quality improvement, sanitation, and infection control. This is an exciting opportunity for an energetic entrepreneurial manager who is constantly seeking a better way to conduct business.
Key Responsibilities:
- Assists to ensure client and patient satisfaction and efficient cost effective management
- Leads a team of frontline associates and promotes the professional growth and development of their team
- Advise and conduct safety, sanitation, and maintenance programs
- Maintains excellent relationships with patients and the Client, as well as departments within the hospital
- Fosters strong inter-departmental relations and integrate the food-service department with the facility plan of operations
Preferred Qualifications:
- Three years of direct food service management experience in food and nutrition/dietary services
- Certified Dietary Manager certificate or Registered Dietitian
- Bachelors or Associates degree in food service, nutrition, or related field a plus
- Experience in a hospital or senior living facility depending upon formal degree or training
- Three to five years of food service operational management experience with inventory and purchasing knowledge and control
- Strong knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation
- Previous P&L accountability or contract-managed service experience is desirable
- Strong supervisory, leadership, management and coaching skills
- Strong communication skills both written and verbal
- Excellent financial, budgetary, accounting and computational skills
- Proficient computer skills required to be successful
- ServSafe® Certified
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Associates at Touchpoint are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1435949
TouchPoint
PASCHA A BELNAVIS
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Food Service, Housekeeping, Hospitality
