CONFERENCE CENTER GENERAL MANAGER - Pipeline - NYC
Salary: $100000 - $110000 / year
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
The Conference Center General Manager is responsible for supervising a team of Conference Coordinators and Guest Services Ambassadors within the Conference Center. Will support day to day operations and work closely with on site vendor partner teams. Will strive to achieve a consistently outstanding level of quality through the effective utilization of available facilities and services as well sets service excellence standards through leading by example. They also set the tone for a positive and inclusive work environment.
Key Responsibilities:
- Manage activity and oversee the daily execution of facility
- Overseeing the strategic booking of space within the Reservation System, so as to ensure maximum utilization of the facilities by the client organization.
- Developing and constantly updating forecasts of meeting room occupancy and utilization, providing information upon which key budget and staffing decisions are made for various members of the staff. Such forecasts are made at different intervals, including several months, three weeks, one week and two days before the start of a meeting.
- Maintaining positive client relationships and ensuring a timely response by Conference Coordinators to all inquiries for space and/or service needs.
- Ensuring an ongoing flow of communications between the Conference Coordinators, Guest Service Ambassador and clients as well as vendor partners and team members before, during and after the execution of their events.
- Effectively planning and communicating to all relevant internal departments and vendors the specific needs of the client, including room set-up, Audio Visual and catering requirements.
Preferred Qualifications:
- A college graduate with several years of conference planning experience in a conference center or corporate environment, along with two years of supervisory experience.
- Minimum two years’ experience in managing or responsible for various aspects of catering or event execution and quality standards.
- BS degree and a minimum of two years hotel or conference center experience
- Superior quantitative, oral and written communications and problem-solving/strategizing skills
- Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
- Proactive mindset to anticipate and support changes in our business
- Conformity to the highest standards of personal integrity and ethical behavior
- Exceptional customer service abilities
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1435201
Flik Hospitality Group
JEANNE M LANE
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Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
