Director of Catering and Conference Services
Salary: $95,000 - $115,000
Other Forms of Compensation: Benefits
Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !
Job Summary
The Director of Catering and Conference Services leads high-volume, multi-event conference dining operations across multiple floors at Morgan Stanley’s flagship property. This role requires exceptional delegatory capacity, the ability to manage simultaneous large-scale events, and deep expertise in banquet and conference service.
This leader is responsible for building and leading a strong captain program, enabling scale without sacrificing control or quality.
Key Responsibilities
- Lead high-volume conference catering and dining operations across multiple floors
- Manage multiple concurrent events with precision and calm authority
- Build, train, and lead a robust service captain program
- Delegate effectively to ensure consistent execution at scale
- Establish systems that support volume, speed, and quality
- Partner with Culinary, Facilities, and Conference Services teams
- Oversee staffing models, labor efficiency, and scheduling
- Monitor execution quality, guest feedback, and KPIs
- Ensure compliance with safety, sanitation, and service standards
- Drive continuous improvement in high-volume banquet execution
Key Requirements
- 5+ years in the industry, including 2+ years in management—preferably in luxury catering, banquets, or high-volume service environments.
- Proven ability to execute complex, multi-floor events with precision and consistency.
- Experience in menu costing, contract pricing, and labor cost management.
- A track record of building solution-oriented teams and thriving in dynamic, fast-paced settings.
- Ability to supervise every stage of service with a focus on operational excellence and an elevated guest experience.
Associates at Restaurant Associates are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Restaurant Associates maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf
Req ID: 1491369
Restaurant Associates
Leah Curry
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Job Segment:
Banquet, Food Service, Chef, Culinary, Catering, Hospitality
