Executive Director- Client Dining Center
Salary: $130,000 - $150,000
Other Forms of Compensation: Benefits
Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !
Job Summary
The Executive Director – Client Dining Center is the ultimate owner of the guest experience across Morgan Stanley’s flagship executive dining environment. This role is accountable for every moment of the journey—from pre-arrival planning through service execution and post-event follow-through—ensuring consistency, refinement, and trust at the highest level.
Set to be the worlds largest executive client dining center in NYC, this space celebrates precision, refinement and capturing signature moments distinct to the Morgan Stanley brand. This role becomes an extension of the executives within Morgan Stanley – anticipating their needs and working alongside Rapport to consistently maintain the highest level of standards. This leader operates as the architect and steward of experience, setting the standard, shaping culture, and ensuring that execution reflects intention at all times.
Key Responsibilities
· Own the complete end-to-end guest experience for executive dining and client events
· Define service philosophy, standards, and non-negotiables
· Ensure alignment between planning, execution, and follow-up
· Lead and develop senior catering leadership
· Partner with Culinary, Facilities, Security, and client stakeholders
· Serve as final escalation point for guest experience, service quality, and performance
· Anticipate executive and client needs before they are articulated
· Balance refinement, operational rigor, and discretion
· Set the tone, pace, and expectations for the entire Client Dining Center
Requirements
- Hospitality Expertise: 15+ years in the industry, including 3+ years in management—preferably in luxury catering, banquets, or high-volume service environments.
- Operational Mastery: Proven ability to execute complex, multi-floor events with precision and consistency.
- Financial Acumen: Experience in menu costing, contract pricing, and labor cost management.
- Leadership Skills: A track record of building solution-oriented teams and thriving in dynamic, fast-paced settings.
- Commitment to Excellence: Ability to supervise every stage of service with a focus on operational excellence and an elevated guest experience.
Associates at Restaurant Associates are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Apply to Restaurant Associates today!
Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Restaurant Associates maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf
Req ID: 1495648
Restaurant Associates
Leah Curry
[[req_classification]]
Job Segment:
Chef, Culinary, Hospitality