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Floor Manager

 

Position Title: Floor Manager 

Pay 12 

Reports To:

Salary: $70,000 - $72,000

Other Forms of Compensation:  

 

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

Step into the next stage of your hospitality career by joining Tatiana as a Floor Manager. This role is designed for individuals ready to grow from a server position into restaurant leadership. As Floor Manager, you will play a key role in running the dining room floor each shift. This includes supporting the team in service execution, seating guests, running food and drinks, checking in with tables, and ensuring smooth communication between the front and back of house. You’ll gain hands-on management experience while helping deliver the high standards of hospitality and service that define Tatiana.

Key Responsibilities

  • Actively manage service on the floor, supporting the team wherever needed.
  • Greet and seat parties while managing flow and pacing of the dining room.
  • Run drinks, deliver dishes, and assist with tables during peak periods.
  • Check in with guests throughout service to ensure satisfaction.
  • Support servers, bartenders, and support staff to maintain smooth, efficient operations.
  • Create and adjust seating charts, station assignments, and side work lists.
  • Help organize and lead pre-shift meetings to prepare staff for service.
  • Coordinate with kitchen and bar teams to keep service running seamlessly.
  • Assist with reservations and walk-ins to maximize the guest experience.
  • Address and resolve guest concerns in a professional and timely manner.
  • Maintain the highest standards of cleanliness and presentation in the dining room.
  • Learn and assist with administrative functions such as scheduling, payroll, and inventory.

Preferred Qualifications

  • Prior experience as a server or captain in an upscale or fine dining environment.
  • Working knowledge of wine varietals, spirits, and classic cocktails.
  • Strong understanding of hospitality and guest service standards.
  • Strong hospitality instincts with a guest-first attitude.
  • Interest in developing leadership and management skills.
  • Strong communication and teamwork abilities.
  • Professional demeanor and ability to stay calm under pressure.
  • Basic familiarity with POS and reservation systems preferred.
  • A passion for learning, growth, and excellence in hospitality.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

  

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

 

Associates at Restaurant Associates are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

 

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

 

Req ID:  1457414

Restaurant Associates 

Michael Abbey 

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