Medical Device Integration Specialist

Job Summary

SUMMARY: The Medical Device Integration Specialist will be responsible for supporting Client’s Medical Device Integration Initiatives. Utilizing Intelas’ framework, technologies, and operating procedures, the Specialist will be involved in configuration, implementation, and troubleshooting of medical device integrations. The Specialist will be collaborating with various stakeholders including but not limited to Biomedical Engineering teams, Clinical and Operational leaders, IT teams, Application Owners, and Security and Risk Management. The specialist will also assist with responding to and addressing identified medical device vulnerabilities. As a part of a dynamic technical team, Medical Device Integration Specialist will be serving as a key advisor to enterprise-wide medical device initiatives and projects.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:
•    Lead technical resource for medical device integration implementation, configuration, troubleshooting, and testing
•    Collaborate with various internal and external stakeholders to complete integration related projects, testing, and verification
•    Record and verify networking, security, and integration related information about medical devices
•    Liaise between biomedical engineering department, IT teams, application owners, and clinical operations to resolve complex integration and networking challenges across a multi-facility health system
•    Respond and resolve assigned medical device integration work orders while keeping client teams and end users informed
•    Respond to medical device asset and cybersecurity management platform findings and assist with implementing risk mitigation measures  
•    Apply patches, software updates, and other device configurations as assigned
•    Assure compliance with all regulatory standards including patient safety and all relative criteria governing the safe and appropriate use, testing and management of medical devices
•    Ensure medical device security requirements are implemented to protect PHI
•    Participate in medical device related projects and project update meetings
•    Troubleshoot network connections in collaboration with IT 
•    Leverage CMMS system and workflows to document work conducted and ensure detailed periodic notes are taken to capture issue resolution / progress
•    Ensure technical networking and integration parameters are documented for network connected medical devices
•    Maintain defined KPIs and performance metrics
•    Other duties as assigned 

MINIMUM QUALIFICATIONS: 
•    3+ years of experience in healthcare 
•    Hands-on experience with a wide variety of medical devices and systems
•    Experience utilizing Computerized Maintenance Management Systems (CMMS) 
•    Familiarity with networking and network connected medical devices
•    Computer Networking / IT Certification (such as CompTIA A+, Network+)
•    High attention to detail and ability to convey complex technical concepts to non-technical / clinical stakeholders
•    Proven ability to work independently and effectively in a complex organization 
•    Excellent written and verbal communication skills

PREFERRED QUALIFICATIONS: 
•    Experience with projects / project management
•    Experience with ServiceNow platform
•    Familiarity with DICOM and/or HL7
•    CompTIA Security+ Certification
•    Knowledge of connected medical device asset discovery and risk analysis platforms 

EDUCATION:
•    Bachelor’s degree in Information Technology or Biomedical Engineering