PATIENT FOOD SERVICES MANAGER
Salary: 70,000 - 80,000 / year based on experience
Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training
Pay Grade: 14
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
Job Summary
We are seeking an experienced Patient Services Manager to lead our Patient Services team within a large acute care hospital in New York City, NY. This premier healthcare facility serves a diverse patient population and operates approximately 1,200 licensed beds, utilizing a bedside service model and pod-based service system to deliver exceptional patient-centered care.
Key Responsibilities
- Lead and oversee all patient food service operations, ensuring services align with physician orders, nutritional requirements, and patient needs.
- Recruit, train, coach, and develop Patient Services team members to promote operational excellence and high-quality service delivery.
- Ensure compliance with special diets and modified meal plans while accommodating patient preferences within prescribed dietary guidelines.
- Drive patient satisfaction initiatives and foster a culture of service excellence throughout the department.
- Maintain compliance with federal, state, and accrediting agency regulations, including HIPAA requirements, patient rights standards, and facility policies.
- Participate in and lead patient satisfaction programs, departmental meetings, and Quality Assurance/Performance Improvement (QAPI) initiatives to support continuous improvement.
Qualifications
- Associate degree with at least one year of experience in food service, healthcare hospitality, nutrition services, or a related field; or a bachelor’s degree in Food Service Management, Nutrition, Hospitality Management, or a related discipline.
- Certified Dietary Manager (CDM), Registered Diet Technician (RDT), or Registered Dietitian (RD) credential preferred.
- Minimum one year of food service management experience, preferably within an acute care hospital environment.
- ServSafe® certification preferred.
- Strong proficiency with Microsoft Office applications, electronic medical records (EMR), and diet office management systems.
- Excellent leadership, communication, and customer service skills with a commitment to enhancing the patient experience.
This is an outstanding opportunity for a healthcare food service professional who is passionate about patient care, operational excellence, and leading high-performing teams in a fast-paced acute care setting.
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
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Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1551102
Morrison Healthcare
AMY S MILLER
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Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
Job Segment:
Chef, Culinary, Office Manager, Food Service, Hospitality, Administrative
