PATIENT FOOD SERVICES SUPERVISOR
Salary: 66,300 - 70,000 / year based on experience
Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training
Pay Grade: 9
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
Job Summary
Join our team as a Patient Services Supervisor, where you will play a key role in delivering an exceptional patient dining experience while supporting the daily operations of the Food & Nutrition Services Department. This is an excellent opportunity for an energetic and service-driven leader looking to grow a career in healthcare food service management.
Essential Responsibilities
- Ensure a high level of patient and customer satisfaction by consistently meeting and exceeding service expectations.
- Assist patients with menu selections, offering appropriate alternatives based on physician-prescribed diets, food allergies, cultural preferences, and religious needs.
- Collaborate with nursing staff to monitor and evaluate meal selections, tray accuracy, delivery, and retrieval processes.
- Address patient concerns and service issues promptly, escalating matters when necessary to ensure timely resolution.
- Support all food service operations, with a primary focus on patient meal assembly and delivery.
- Participate in quality improvement initiatives, sanitation programs, infection prevention protocols, and other department and facility-related activities.
- Perform additional duties as assigned.
Qualifications
- Minimum of 2 years of food service experience required.
- High School Diploma or GED required.
- Experience in healthcare, restaurants, hotels, corporate dining, education, military food service, or related hospitality environments preferred.
- Understanding of food quality standards, production methods, sanitation practices, food cost control, and presentation.
- Demonstrated leadership, supervisory, coaching, and team development skills.
- Strong verbal and written communication skills with the ability to interact effectively with patients, customers, clients, management, and frontline associates.
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and internet-based systems.
- ServSafe Certification preferred.
This role is ideal for a motivated professional who is passionate about hospitality, patient satisfaction, and leading teams in a fast-paced healthcare environment.
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1588578
Morrison Healthcare
AMY S MILLER
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Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
Job Segment:
Food Service, Chef, Culinary, Hospitality
