PATIENT SERVICES SUPERVISOR
Salary: 66,300 - 70,000 / year based on experience
Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training
Pay Grade: [[payGrade_obj]]
Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.
Job Summary
As a Patient Services Supervisor, you will assist in the successful daily operations and customer service functions of the Food & Nutrition Services Department within a healthcare setting. This role is an excellent opportunity for an energetic, service‑oriented professional seeking an entry point into foodservice leadership. You will play a key role in ensuring patient satisfaction, supporting meal service operations, and collaborating with clinical and foodservice teams.
Essential Duties and Responsibilities
- Ensure patient and client satisfaction by meeting and exceeding service expectations
- Provide approved menu alternatives in accordance with prescribed diets, food allergies, sensitivities, and cultural, ethnic, or religious preferences
- Interact daily with nursing staff to evaluate patient meal selection, tray accuracy, delivery, and retrieval processes
- Respond promptly to patient concerns or complaints and escalate issues to leadership as appropriate
- Assist with overall foodservice operations, with a strong focus on patient meal assembly and delivery
- Support quality improvement initiatives, sanitation practices, infection control protocols, and facility standards
- Perform additional duties as assigned to support departmental goals
Qualifications
- Minimum of two (2) years of foodservice experience
- Experience in restaurants, hotels, corporate dining, education, military, healthcare, or related foodservice environments
- Working knowledge of foodservice trends with a focus on quality, production, sanitation, food cost control, and presentation
- Demonstrated supervisory, leadership, coaching, and team‑building skills
- Strong written and verbal communication skills with the ability to interact effectively with management, clients, patients, and associates
- Basic computer proficiency, including Microsoft Office (Word, Excel, PowerPoint, Outlook) and internet applications
- ServSafe® certification preferred
- Minimum education requirement: High School Diploma or GED
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story
Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1521031
Morrison Healthcare
AMY S MILLER
[[req_classification]]
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
Job Segment:
Food Service, Chef, Culinary, Hospitality
