Resident Regional Manager, EquipReady

Job Summary

The Resident Regional Manager, EquipReady works under the direction of a Regional Vice President. The Resident Regional Manager provides leadership for our comprehensive EquipReady service program within assigned hospital system and
multiple locations, optimizing equipment sanitation, disinfection, and distribution. The Resident Regional Manager, EquipReady also directly manages Equipment Distribution Technicians and Managers. This position is expected to have experience in the repair,
calibration and maintenance of a wide variety of clinical equipment, instrumentation and support systems used in healthcare delivery. They also have a responsibility to lead and develop Equipment Distribution technicians, report to assigned locations and
is expected to travel regionally.
JOB DUTIES AND RESPONSIBILITIES:

• Mentor and train Managers on program management
• Ensure ATP testing is performed per facility protocol established; Manage and report scheduled ATP testing results
• Implement KPI improvement strategies
• Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements
• Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with
company policies and procedures 
• Review Par levels and make recommendations to department staff concerning improvements
• Partner with PMO to share best practices for nationwide implementation
• Represent the company on various hospital committees to ensure safe and effective equipment operation to the contract specifications
• Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
• Participate in huddles, meetings, seminars, training, workshops, and conferences as assigned
• Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns
• Display effective client service in accordance with client satisfaction survey protocol
• Maintain positive relationships with coworkers, medical staff, vendors, manufacturers, and the general public
• Mentor and train assigned managers on administrative and personnel matters
• Provide leadership and managerial oversight to direct reports, as assigned, maintaining optimum productivity, quality, and efficiency.
• Participate in the hiring process to meet staffing objectives
• Mentor and train assigned staff on program execution
• Responsible for productivity and staffing that is appropriate to the account(s)
• Responsible for coordinating engagement survey action plan

• Manage disciplinary issues and other employee relations concerns with guidance from Human Resources
• Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
• Review long term full year forecast quarterly
• Prepare, present, and explain the equipment database (CMMS) reports
• Maintain accurate inventory and documentation on all equipment, inspections and disinfection of equipment and any issues
• Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures
• Perform other duties as assigned that are intrinsic to the successful operation of the business

QUALIFICATIONS:
Education:
• Bachelor’s Degree in biomedical equipment technology or electronic equipment or equivalent
• CABT, A+, etc, Certifications preferred
• Military training preferred
• CBET preferred
Experience:
• Minimum of ten years servicing a broad representation of clinical/patient care equipment in a hospital environment
• Minimum of five years of on-site supervision of hospital technicians preferred
• Minimum of one year in multiple location management