Concessions Manager
This role is located at the University of Notre Dame - Home of the Fighting Irish
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Summary:
We are seeking a reliable and tech-savvy POS Support Technician to join our event-day IT operations team. This event-based role involves monitoring and maintaining all Point of Sale (POS) systems, network cabling, and related infrastructure. The ideal candidate will be proactive, detail-oriented, and able to troubleshoot technical issues under pressure in a fast-paced event environment. Physical flexibility is required, including standing, walking, and occasional crawling.
Key Responsibilities:Provide first-level troubleshooting and technical support for all POS equipment and systems during events.Collaborate effectively with team members and communicate clearly to resolve IT-related issues.Strictly follow all Levy and Compass Group IT policies, standards, and procedures.Maintain a clean, safe, and organized work environment; adhere to safety protocols at all times. Uphold a professional appearance in accordance with Levy and Compass Group dress code policies.Perform hard reboots of workstations based on daily open/close lists provided by Operations. Proactively walk event locations to ensure all POS systems are functioning correctly.Communicate with POS operators to confirm systems are operational and troubleshoot as needed. Possess a strong working knowledge of Ethernet network cabling and cable management practices.Understand USB device connectivity and proper use of system ports.Report unresolved IT issues to direct manager post-event before ending shift.Promptly escalate critical IT issues to upper management during events as necessary. Must be available to work all events at Bank of America Stadium, including MLS, NFL, concerts, and more.Perform additional duties as assigned.
Qualifications:Basic understanding of IT systems, hardware, and troubleshooting.Excellent communication and problem-solving skills.Ability to work independently with minimal supervision. Comfortable with physical requirements such as walking long distances, standing for extended periods, and occasional crawling.Flexible availability, including nights, weekends, and holidays as needed for events.
Curious about Life at Levy? Check it out: Levy Culture
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Levy maintains a drug-free workplace.
Req ID: 1539213
Levy Sector
[[Cust_clntAcName]]
Amber Rockwell
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