RESIDENT DISTRICT MANAGER - Oshkosh Area School District (OASD), WI

Job Summary

Chartwells K12 is seeking a strategic and inspiring Resident District Manager to lead our new partnership with the Oshkosh Area School District, serving over 9,000 students across 20 schools. Reporting directly to the Area Director, you will lead all facets of this multi-unit dining account, from client relationships to financial outcomes, and operational efficiency. Being the key district contact, you'll give dedication and planning to reach goals in a student-centered environment, and improve children's dining experience.

You’ll lead a hard-working management team of two Executive Chefs and support up to 75 dedicated frontline associates, guiding them to deliver exceptional service and innovative programs like Mood Boost, Student Choice, Discovery Kitchen, and Global Eats. This role is ideal for a hands-on leader with strong communication skills, a passion for building lasting client partnerships, and the ability to encourage teams to create fresh, fun, and nourishing dining experiences across multiple sites.

Key Responsibilities:

• Lead, inspire, and manage a team with varied strengths across a large multi-unit account, ensuring outstanding service to students, clients, and the community
• Serve as the primary client liaison, building positive relationships and ensuring satisfaction across all levels of the district
• Drive operational and financial performance, including budgeting, forecasting, and reporting
• Collaborate with culinary and service leaders to deliver engaging student programs and regenerate a vibrant catering business
• Cultivate a culture of clarity, safety, accountability, and continuous improvement
• Represent Chartwells K12 at district and community events, acting as a brand ambassador
• Ensure compliance with USDA regulations, local/state/federal policies, and company standards
• Conduct audits and maintain high standards in food safety, sanitation, and operational excellence
• Support cross-functional areas including marketing, nutrition, and culinary innovation
• Champion team development through mentor, performance evaluations, and succession planning
• Participate in district leadership conversations to share standard processes and build community

Preferred Qualifications:

• Bachelor’s degree in foodservice, hospitality, culinary or nutrition
• Minimum of three (3) years of management experience 
• Strong financial acumen and a track record of leading successful teams and business operations
• Excellent communication, critical thinking, and organizational skills
• Proficiency in Microsoft Office and POS systems
• Demonstrates proactive, inclusive, and resilient leadership while valuing the well-being of children