PM Café Manager - NFL / Baltimore Ravens - Owings Mills MD
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What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
Position Overview
The PM Café Manager oversees evening operations of the café and fueling station, ensuring athletes, staff, and guests receive high-quality nutrition support and service. This role combines leadership, operational management, and nutritional oversight, ensuring the café runs smoothly, efficiently, and in alignment with organizational nutrition and performance goals.
The ideal candidate has strong leadership skills, attention to detail, and a passion for food service and sports performance nutrition.
Key Responsibilities
Operational Management
- Lead and supervise all PM café and Flik fueling station staff, including scheduling, training, and performance management
- Oversee daily café operations during afternoon and evening hours to ensure consistent, efficient, and friendly service
- Supervise PM snack service and recovery smoothie service to ensure quality, timeliness, and alignment with nutrition protocols
- Supervise setup and breakdown of all nutrition snack areas, ensuring proper organization, cleanliness, and presentation
- Ensure all house-made and store-bought products are fresh, properly labeled, and within their designated shelf life
- Maintain a clean, organized, and health-compliant workspace in accordance with local food safety and sanitation standards
- Manage inventory of nutrition product and place orders as necessary
Nutrition and Fueling Support
- Coordinate with sports dietitians and nutrition staff to implement approved fueling station offerings
- Ensure that all food and beverage items align with established nutrition standards and athlete fueling plans
- Assist in developing and executing seasonal or event-based fueling and recovery menus
- Educate staff on proper portioning, labeling, and presentation of menu items
Customer Service and Engagement
- Provide a welcoming, service-oriented environment for athletes, staff, and visitors
- Address and resolve customer concerns promptly and professionally
- Support nutrition education initiatives and promote healthy fueling options to café patrons
Administration and Collaboration
- Monitor inventory levels and place orders for food, beverages, and supplies as needed
- Process invoices and maintain accurate records for café and nutrition operations
- Place nutrition-specific orders with vendors in coordination with the Nutrition Team
- Work with the AM Café Manager and Nutrition Team to ensure smooth daily transitions and consistent operations
- Support special events and team fueling needs as assigned
Schedule
- Hours: 11:00 AM – 8:00 PM, Tuesday through Friday; occasional weekend coverage
- Reports To: Director of Café
- Supervises: PM café attendants and fueling station staff
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1483556
Flik Hospitality Group
Shane Tirpak
[[req_classification]]
Nearest Major Market: Baltimore
Job Segment:
Event Planning, Food Service, Hospitality
