CATERING DIRECTOR

Job Summary

Are you passionate about creating unforgettable dining experiences and leading high-performing teams? We have an exciting opportunity for you at Mills College at Northeastern University!

Mills College, located in the heart of Oakland, California, is part of Northeastern University’s global university system. Known for its commitment to social justice, equity, and women’s education, Mills offers a dynamic and diverse community with a focus on transformative learning experiences. The merger with Northeastern brings innovative opportunities, global connections, and expanded resources, fostering a unique academic environment.

We are seeking a dynamic Catering Director to lead our premier catering department. In this role, you will bring innovative catering solutions to life, consistently exceeding client expectations. You'll collaborate closely with our Executive Chef to craft personalized menus for a wide range of events, from intimate gatherings to exclusive VIP affairs on campus.

Why Chartwells Higher Education?
At Chartwells, we don't just provide meals; we create exceptional dining experiences that fuel the minds and bodies of students and community members alike. As a part of Compass Group, a global leader in food services, we are committed to excellence, innovation, and above all, fostering a culture of growth and empowerment.

Key Responsibilities:
Lead and Coordinate: Oversee all aspects of both internal and external catering events, ensuring flawless execution and exceptional client satisfaction.
Strategic Planning: Develop and implement a comprehensive catering marketing strategy. Provide clients with a full-service event planning experience, offering customized menu options tailored to their unique preferences and needs.
Team Development: Lead the recruitment, training, and scheduling of catering staff. Foster a culture of excellence, mentoring your team in service techniques, menu presentation, and adherence to best practices and policies.
Operational Excellence: Ensure seamless operation across all catering functions, with meticulous attention to detail in labor and food cost management. Oversee every phase of event preparation, from transportation and setup to execution and cleanup.
Revenue Growth: Partner with Management and Chartwells Marketing teams to implement strategies that drive catering revenue and expand our market reach.
Client Relationship Management: Cultivate and maintain strong relationships with clients, ensuring our catering programs align with their goals. Focus on delivering exceptional experiences that lead to long-term client satisfaction and retention.
Additional Responsibilities: Take on additional tasks as needed to support the overall success of our dining services.
 

Preferred Qualifications:

• Bachelor's Degree in Hospitality or Culinary Arts
• Minimum of 5 years of experience in the hospitality industry including 2 years in management (preferably Catering Management) is required
• Booking, selecting and costing menu items, pricing contracts, and resourcing temporary help and equipment experience is key
• The ability to supervise food preparation, service, and cleanup is also essential

Salary Range: 85,000-90,000
Starting Rate of pay may vary based on factors including, but not limited to: location, education, training, and/or experience