General Manager

Job Summary

Are you an experienced hospitality leader who thrives in a fast-paced environment and enjoys building high-performing teams? We are seeking a General Manager to oversee daily food service operations, drive financial performance, and deliver exceptional dining experiences.

Reporting directly to the Regional Vice President, you will lead all aspects of the operation, including team development, client relationships, financial management, and culinary excellence. If you're passionate about hospitality, leadership, and creating an outstanding guest experience, we'd love to hear from you!

What You'll Do

• Lead all aspects of daily food service operations, ensuring exceptional food quality, service, and guest satisfaction.

• Manage P&L performance, budgets, labor, and operating expenses to achieve financial goals.

• Recruit, train, coach, and develop a high-performing management and hourly team.

• Oversee staffing, scheduling, payroll, performance management, and employee development.

• Build and maintain strong relationships with clients, guests, and internal partners.

• Partner with culinary leadership to develop menus and ensure outstanding food quality and presentation.

• Oversee high-volume food production, catering, and special events.

• Collaborate with culinary and marketing teams to introduce new programs, promotions, and dining initiatives.

• Ensure compliance with food safety, sanitation, workplace safety, and company operating standards.

• Identify opportunities to improve operational efficiency, financial performance, and customer satisfaction.

• Foster a positive, collaborative work environment focused on teamwork, accountability, and exceptional hospitality.

What We're Looking For

• Bachelor's degree in Hospitality Management, Culinary Arts, Business, or a related field preferred.

• Minimum of five years of food service operations or hospitality management experience.

• Strong background in high-volume food production and catering operations.

• Proven experience managing P&L, budgets, labor, and operational expenses.

• Demonstrated success leading, coaching, and developing large teams.

• Strong client relationship management, communication, and organizational skills.

• Comprehensive knowledge of food service operations, culinary programs, and customer service.

• Ability to manage multiple priorities and make sound decisions in a fast-paced environment.

• Passion for hospitality, operational excellence, and continuous improvement.

Why Join Us?

• Opportunity to lead a dynamic food service operation and make a meaningful impact.

• Collaborative and supportive leadership environment.

• Career growth and professional development opportunities.

• Competitive compensation and comprehensive benefits.

• Be part of an organization committed to culinary excellence, innovation, and exceptional hospitality.