Catering & Event Manager

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. 

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Role Summary:

The Catering  & Event Manager is responsible for the service and experience of the event. Motivates, trains, develops and directs team members to deliver exceptional service and accomplish daily goals and catering events. This position oversees the execution of event and operational tasks, including culinary and hospitality excellence, employee and food safety.  Adheres to event budget guidelines.  

The Catering & Event Manager will focus on hospitality and the event experience for the Food program in order to support operational excellence. This position reports into the General Manager and will leverage their strong communication, hospitality and event planning skills to partner with key stakeholders (our partner, culinary, marketing, event concept development, procurement, risk management, operations and people approach) to promote Food Program expectations and enhance user (guest) experience.

The great things you will be expected to do:

• Designs, manages and owns the overall experience, not just the offerings

• Sets an expectation of hospitality that is friendly and engaging 

• Has a Passion for quality food preparation and taste

• Ensure that all daily catering orders are processed, and fulfilled to our partner and sector expectations

• Develops specialty menus and events per clients needs, budget and unit guidelines

• Trains, develops and schedules catering associates and is actively involved in the development of existing associates in service techniques, menu presentation, merchandising, policies and procedures

• Conducts all employee reviews, coaching sessions, and disciplinary actions in a professional and timely manner

• Ensures all sector and Compass employee guidelines are implemented and adhered to

• Promotes a culture of Food and Workplace Safety

• Treats everyone with professionalism, care and respect. 

• Responds to all feedback in a timely manner

• Communicates with our Partner honestly, accurately and in a timely manner.

• Meets all timelines for quarter and year-end reports given by our Partner and Sector Employer

Minimum Qualifications

• Bachelor's degree is preferred, or equivalent professional experience

• Has a minimum of 3-5 years similar work experience

• Excellent communication skills both written and verbal

• Proactive mindset and able to remain calm under pressure to anticipate and support changes in our business

• Strong passion for great food and hospitality

• Manages time effectively and prioritizes tasks to meet deadlines

• Creates a culture of food and workplace safety

• Working knowledge of Microsoft Word, Excel and PowerPoint

• Ability to work independently as well as in a team

• Experience in a Union environment a plus 

• Ability to work in a fast paced, changing environment

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