Retail Consignment Manager

Job Summary

The Consigned Events Manager is responsible for leading all aspects of consigned retail operations across Rose Quarter events, including concerts, family shows, special events, and third-party tenant activations. The ideal candidate is a highly organized retail and operations professional with experience managing event-based merchandise programs, temporary retail environments, inventory controls, staffing, and client relationships in a fast-paced venue setting.

Key Responsibilities:

• Partner with the booking team, event managers, building security, guest services, promoters, artist representatives, and merchandise providers to coordinate event retail requirements.
• Determine merchandise stand locations, staffing plans, POS setup, and operational logistics.
• Oversee product receiving, inventory verification, storage, distribution, and reconciliation.
• Serve as the primary point of contact for event merchandise partners.
• Maintain accurate reporting of sales, commissions, labor, and event profitability.
• Ensure accurate inventory tracking and merchandise accountability from load-in through settlement.
• Recruit, train, schedule, and develop event retail staff.
• Provide performance feedback and support ongoing employee development.
• Ensure compliance with Rose Quarter, Rank + Rally, Levy, and promoter requirements.
• Maintain all POS systems, merchandise equipment, and retail fixtures.
• Implement inventory control procedures and loss prevention initiatives.

Required Qualifications:

• 3+ years of experience in retail operations, event merchandise, venue management, or related field.
• Experience managing inventory and financial reconciliation.
• Strong organizational and project management skills.
• Experience leading and developing teams.
• Excellent communication and client relationship management abilities.
• Proficiency in Microsoft Excel and POS systems.
• Ability to work nights, weekends, holidays, and event-driven schedules.

Preferred Qualifications:

• Experience in sports, entertainment, live events, arenas, stadiums, or convention centers.
• Experience with atVenu POS, merchandising systems, or inventory management platforms.
• Knowledge of artist merchandise settlements and consignment retail models.