General Manager

Eurest Core Values

We believe we’re better together. As one team spanning coast to coast, our core values guide our actions, shape our culture, and define our service.

Hospitality

Great hospitality starts with demonstrating genuine care for others. We do this through great food, thoughtful service, and safe, responsible practices that protect our guests and teams.

Kindness and Respect 

Two words that go hand-in-hand in what our work is truly about: taking care of people. Everyone has a seat at our table. We take the time to understand others and listen, valuing diverse perspectives and responding with compassion and empathy.

Trust 

We earn trust by doing what we say we’re going to do and taking ownership. We understand people count on us to deliver with consistency, honesty, and accountability across every location and line of business.

Innovation 

We embrace fresh thinking and collaboration to find smarter ways to serve. With the flexibility to adapt across industries, we design dining and workplace solutions that move our clients, partners and teams forward.

Excellence 

Excellence is how we operate daily. We hold ourselves to high expectations and take pride in our work. We lead with energy, creativity, and a service mindset that turns everyday into something exceptional.

Job Summary

As a General Manager in our rapidly growing organization, you will serve as a strategic operational leader with end-to-end P&L ownership, driving business performance, financial growth, and hospitality excellence. Reporting directly to the District Manager, you will lead high-performing teams to elevate guest satisfaction across all workplace dining and café locations.

In this role, you will blend day-to-day operational leadership with strategic financial management and tech-forward execution. As we scale, our workspaces expand beyond traditional kitchens to encompass dynamic, non-traditional dining and workplace solutions. Partnering with executive stakeholders, you will empower managers, establish operational standards, bring creative solutioning to non-traditional dining formats, and champion a culture centered on safety, service, and continuous innovation.

We are seeking a seasoned leader with strong business acumen and a passion for creating exceptional workplace dining experiences. If you thrive on motivating teams, optimizing multi-unit food programs, and fostering community engagement, this role offers an exciting opportunity to make a high-visibility impact.

Job Description

Key Responsibilities:

• Operational & Financial Ownership: Direct all day-to-day café operations, P&L management, budgeting, and financial forecasting while maintaining strict alignment with fiscal and quality standards.
• Innovative Hospitality & Culinary Integration: Partner with culinary, nutrition, and marketing teams to launch modern dining concepts, support sustainable food trends, and curate engaging workplace environments.
• Stakeholder Collaboration: Collaborate closely with internal and external partners, including procurement, risk management, culinary, and people operations, to support strategic business goals and brand standards.
• Talent & Culture Leadership: Lead comprehensive HR functions, including talent acquisition, professional development, performance coaching, and progressive counseling.
• Safety & Compliance: Cultivate an uncompromising culture of food safety, workplace security, and operational compliance.
• Communication & Responsiveness: Maintain clear, honest, and timely communication with clients, leadership, and guests, ensuring all feedback and inquiries are resolved proactively.

Preferred Qualifications and Competencies:

• Bachelor’s degree in Hospitality, Culinary Arts, Business Management, or equivalent professional experience.
• Minimum of 5 years of progressive food service management experience, with a strong background in multi-unit or high-volume operations.
• Proven track record in financial management, P&L accountability, and budget optimization.
• Tech-savvy approach with a strong working knowledge of modern workspace tools, data analytics, and digital platforms.
• Exceptional leadership, emotional intelligence, and communication skills suited for a fast-paced, evolving environment.
• Deep passion for sustainable food practices, hospitality innovation, and elevating the workplace experience.