DISTRICT MANAGER

Job Summary

Summary: Directs and manages multiple accounts to achieve short and long-term profit and total volume objectives. Provides accounts with guidance and motivation, ensures accounts operate within the approved budget, drives growth in the region, develops talent, and supports Key Performance Indicators. Establishes and maintains effective customer/client rapport.

Supervisory Responsibilities:

• Manages 2-8+ subordinate mangers who supervise a team of 2- 20+ associates.
•  Responsible for the overall direction, coordination, and evaluation of service to client accounts.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training management teams; planning, assigning, and directing work; appraising performance; coordinating safety standards; setting standards for food and service, management and development of client expectations.

Essential Duties and Responsibilities:

• Interprets and ensures compliance with policies, procedures and guidelines to promote their consistent application within the district.
• Works directly with Foodworks Leadership Team and Regions to deliver and maintain subcontractor and Foodworks programing while creating client solutions
• Audits activities to ensure conformance with the Company, government and accrediting agency standards, regulations and food handling codes.
• Ensures adherence to company sponsored retailing and purchasing programs.
• Develops & monitors realistic and accurate district budget and forecasts.
• Review and monitor district operations weekly and monthly to ensure accurate financial Performance
• Ensures that the district financial performance meets Company and client forecasts; optimizes financial performance and operational productivity.
• Establishes and maintains effective client contact at the appropriate client level.
• Identifies client's needs, communicates account progress and new Company programs to client.
• Ensures that clients are aware of current applicable government regulations.
• Documents business content of client meetings.
• Conducts and/or monitors customer, client and associate satisfaction surveys.
• Participates in the sales, negotiation and presentation process and approves new business.
• Schedules and coordinates new installations.
• Conducts client negotiations and/or renegotiates contracts.
• Coordinates documentation of contract changes.
• Ensures consistent and equitable administration of human resource policies, procedures and guidelines to facilitate effective employee relations and support the preferred employer focus.
• Responsible for the coaching, counseling and progressive discipline of associates in the department.
• Prepares and conducts performance appraisals, and audits performance appraisals completed by subordinates and associate files.
• Ensures a safe work environment.
• Recruits and trains subordinate positions.
• Identifies district training requirements.
• Develops and coaches management associates to meet staffing needs and talent management program, as well as to ensure optimum utilization of district associates.
• Establishes and maintains effective community relations.
• Participates in professional and civic activities.
• Makes appropriate public appearances.
• Demonstrate flexibility and openness to immediate changes.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: 

• Bachelor’s degree; 5 to 10 years related experience and training; or equivalent combination of education and experience.

Language Skills: 

• Ability to read, analyze, and interpret general business periodicals, professional journals, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills: 

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Reasoning Ability: 

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; talk or hear. The employee is frequently required to reach with hands and arms. The employee must frequently lift and/or move up to 25 pounds.