Regional Vice President

Job Summary

Working as the Regional Vice President (RVP) you'll partner closely with your national peers, the Senior VP and the Division President to deliver on the Chartwells Higher Education mission, support Key Performance Indicators in our dynamic environment, and sustain and grow our business.   

Key Responsibilities:  

• Leads, manages, and inspires a team of diverse District Managers and Resident District Managers, and their teams, to provide top-notch service to operations in assigned region.  
• Drives self and team towards building strong relationships with clients at all levels (local, district, state) and achievement of key performance indicators.  
• Serves on the nationwide leadership team, influencing and leading nationwide operations, and regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community.  
• Owns key regional decisions with team input, weighing risks and rewards along with short- and long-term implications; strategically, thoughtfully, and persuasively communicates based on type of issue.  
• Sets tone for culture of organization in the region and regularly meets with extended team to ensure full transparency, education, safety, accountability, and alignment.  
• Serves as representative/brand ambassador of the CHE team to most senior clients in the region, and acts as escalation point.
• Partners with Sales and Retention teams to drive strategy for growth, structuring deals, presenting new business, building relationships with prospective clients, and negotiating key contract terms.  
• Collaborates with key partners on regional and/or nationwide initiatives.
• Champions development within the region; conducts performance evaluations, along with succession planning; has full understanding of all roles within the operation.
• Owns regional financial results/P&L and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes.
• Ensures consistent and fair administration of all policies and procedures.
• Recognizes and anticipates marketplace trends; participates in strategic planning meetings.  

Required Qualifications: 

• Bachelor’s or master’s degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, or Support Services areas in lieu of degree. 

Preferred Qualifications: 

• High level multi-unit/multi-client experience in a higher education environment.
• Prior experience in a Vice President role desired.
• Bilingual in English and Spanish.
• Strong background in senior leadership roles with experience in contract and budget management, customer service, people development, food services, negotiations, etc.  
• Has a proven track record of growing a business and leading large cross-functional teams, along with excellent business and financial acumen.
• Has ability to think quickly, analytically, strategically, and accurately.
• Shows expert client relationship, influencing, listening, and communications (written and verbal) skills.
• Champions inclusion mindset, and is proactive, positive, professional, flexible, and resilient.
• Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills.
• Proficient in the use of Microsoft Suite.