Concession Lead Supervisor

Job Summary

The Concession Lead Supervisor is repsonsible for directing and responding to guest questions and needs. The Supervisor is responsible for leading and organizing the operations at assigned concession stand, bar, and/or portable carts to deliver a safe and friendly atmosphere at that one location. The Supervisor should understand the content of the menu and ensure the timely delivery of food. Strict following of food safety guidelines are required. The Supervisor oversees the setup and breakdown of the event once it is concluded.

Key Areas of Responsibility:

• Meet with the directors before the event to go over details. 
• Supervises staff during check-ins and breakdown for the zone that they cover.
• Helps with inventory and product management for the stand.
• Ability to record inventory for various concessions locations accurately and timely including but not limited to before, during and after events and monthly inventory. 
• Ensures products are displayed and merchandised appropriately in their assigned locations throughout the event. 
• Supports concessions non-profit organizations and volunteers during events, and assists with food preparation when necessary. 
• Ensures all food and beverage is properly displayed and maintained throughout the event. 
• Ensures proper control and handling of all inventory and equipment.
• Knowledgeable on all menu offerings .
• Establishes rapport with guest and understands suggestive and upselling techniques. 
• Thoroughly complete all event set-up and breakdown responsibilities within timelines provided. 
• Understands all event paperwork and reports. 
• Adheres to location appearance guidelines. 
• Employs good safety and sanitation practices.
• Follows responsible alcohol service policies. 
• Other duties as assigned. 

Essential Job Duties:

• Stand for long periods of time and be able to activly engage physically with guests. 
• Ability to stand, walk, stoop, kneel, crouch or crawl. 
• React with physical and mental alertness in emergency situations. 
• Demonstrate physical stamina and agility required to be mobile for long periods throughout the day. 
• Lift/move materials and equipment up to 50 pounds.
• Move from sitting to standing position easily and quickly.