SUITES ADMIN ASSISTANT

Job Summary

This position is a seasonal, event-based role, with a primary duration from April-September. 

Summary:  This role is responsible for managing suite and catering orders throughout numerous owned and nightly rental suite and group area spaces. It oversees the full event lifecycle—from inquiry and menu development to execution, billing, and post-event feedback—collaborating closely with culinary, operations, and venue teams to ensure seamless, profitable events.

Essential Duties and Responsibilities:

• * Builds and maintains relationships with location partner teams to jointly secure and maximize catering opportunities
  * Ensure smooth transition and communication with location partner teams to execute positive client experience
  * Ability to analyze sales trends, client’s needs, and wants to enhance the overall event experience
  * Maintains successful performance by increasing revenues, controlling expenses, and providing a return on investment for the location partner
  * Promptly respond to all client correspondence, phone, and email, including initial inquiry correspondence, proposal development for qualified leads, and all follow up as necessary to secure business
  * Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
  * Working closely with the culinary and operations team to develop menus and staffing bids to “WOW” clients and guests while simultaneously maintaining operational feasibility, cost-effectiveness, and event appropriateness for venue facilities
  * Creates Banquet Event Orders (BEOs) and catering agreements in appropriate system and submitting for client signature in accordance with venue deadlines  
  * Works with venue or client to create floorplans and submit to local authorities, when necessary
  * Manage client relationships to set expectations and drive positive event experience
  * Handling client billing to ensure accurate and timely payment of deposits and final payments
  * Solicits event feedback and compiles opportunities for improvement and event experience
  * Manages event communication to appropriate stakeholders including, but not limited to, event files for use by operations, schedule of events, and final BEOs
• Tip Reconcilliation and payout
  * Other duties as assigned

Qualification:

• 1+ years in catering sales role
• Experience working on major events is preferred
• High level of computer literacy
• Passion for hospitality, food and retail
• Excellent interpersonal skills