MARKETING MANAGER Campus Dining Food Services- Missouri S&T - Rolla, MO

Job Summary

Join Chartwells Higher Education at MISSOURI S&T in Rolla, MO as our Marketing Manager on the food service leadership team!  In this exciting role, you will be at the forefront of crafting and executing innovative marketing strategies tailored to our dining and catering programs. As our campu dining Marketing Manager, you'll play a pivotal role in driving growth, improving customer happiness, and elevating the Chartwells brand. You'll achieve this by curating outstanding events and experiences tailored to our clientele, ensuring every interaction leaves a lasting impression and fosters dedication to our dining and catering programs.  

Rolla is surrounded by natural beauty, with access to places like the Ozarks. You can enjoy outdoor activities like hiking, camping, and fishing. The Mark Twain National Forest is nearby, making it great for outdoor enthusiasts. There's a sense of community in Rolla, with local festivals, farmers' markets, and events. The university also hosts various academic, cultural, and social events that are open to the public. It’s a nice mix of local and university activities. Rolla is located off I-44, making it fairly accessible for traveling to larger cities like St. Louis, which is about two hours away. That gives residents the ability to explore or commute to a bigger city when needed, although many people find they don’t need to leave often with everything Rolla has to offer.  Springfield, Missouri, is about 80 miles southwest of Rolla via Interstate 44. It's a fairly straightforward drive, so you can easily make the trip for a day of shopping, dining, or exploring the attractions in Springfield.

Key Responsibilities 

• Orchestrate marketing promotions, meal plan campaigns, catering, and retail sales initiatives at dining locations. 
• Ensure adherence to Chartwells brand standards across all campus dining programs, focusing on brand identity, visual merchandising, and guest experience. 
• Improve communications and public relations efforts, managing guest feedback, press releases, client presentations, and website. 
• Build compelling marketing collateral, including brochures, newsletters, and promotional materials. 
• Lead captivating storytelling through social and digital media platforms. 
• Develop and implement dynamic marketing optimizing efficiency and effectiveness. 
• Monitor, analyze, and report on marketing activities and outcomes. 
• Foster strong client relationships to align our programs with their objectives, driving happiness and retention. 
• Provide support for new business acquisition and client retention efforts. 
• Perform other duties as assigned to support the efficient functioning of dining service operations. 

Preferred Qualifications  

• Bachelor's degree in Marketing preferred. 
• Three or more years of marketing experience. 
• Ability to confidently present to large groups. 
• Knowledge of merchandising and promotional strategies. 
• Excellent writing skills for effective communication. 
• Strong proficiency in digital literacy. 

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on the campus of Missouri S&T!